Google Notebook vs iDeskapp

Struggling to choose between Google Notebook and iDeskapp? Both products offer unique advantages, making it a tough decision.

Google Notebook is a Online Services solution with tags like webbased, note-taking, clipping, sharing-notes.

It boasts features such as Web clipping and annotation, Full text searches, Sharing of notes with others, Integration with other Google products like Gmail and Google Calendar and pros including Free to use, Synced across devices, Easy clipping of web pages, Collaboration capabilities.

On the other hand, iDeskapp is a Business & Commerce product tagged with cloudbased, customer-support, small-business, unified-inbox, email, live-chat, social-media.

Its standout features include Unified inbox for managing customer conversations across multiple channels, Live chat functionality for real-time customer support, Automated ticket assignment and prioritization, Detailed customer profiles and conversation history, Team collaboration and internal notes, Customizable workflows and automation, Reporting and analytics, and it shines with pros like Centralized customer support management, Improved customer response times, Enhanced team collaboration and productivity, Scalable for growing businesses, Integrates with popular tools and platforms.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Google Notebook

Google Notebook

Google Notebook was a free web-based application launched by Google in 2006 that allowed users to clip web pages, make notes, and share notebooks with others. It was discontinued in 2012.

Categories:
webbased note-taking clipping sharing-notes

Google Notebook Features

  1. Web clipping and annotation
  2. Full text searches
  3. Sharing of notes with others
  4. Integration with other Google products like Gmail and Google Calendar

Pricing

  • Free

Pros

Free to use

Synced across devices

Easy clipping of web pages

Collaboration capabilities

Cons

Discontinued in 2012

Limited formatting options

No offline access


iDeskapp

iDeskapp

iDeskApp is a cloud-based customer support software designed for small businesses. It allows companies to manage customer conversations across multiple channels like email, live chat, social media from a unified inbox.

Categories:
cloudbased customer-support small-business unified-inbox email live-chat social-media

IDeskapp Features

  1. Unified inbox for managing customer conversations across multiple channels
  2. Live chat functionality for real-time customer support
  3. Automated ticket assignment and prioritization
  4. Detailed customer profiles and conversation history
  5. Team collaboration and internal notes
  6. Customizable workflows and automation
  7. Reporting and analytics

Pricing

  • Free
  • Freemium
  • Subscription-Based

Pros

Centralized customer support management

Improved customer response times

Enhanced team collaboration and productivity

Scalable for growing businesses

Integrates with popular tools and platforms

Cons

Limited customization options in the free plan

Steep learning curve for complex features

Potential data privacy concerns for some industries

Reliance on a stable internet connection