Google Notebook vs iDeskapp

Struggling to choose between Google Notebook and iDeskapp? Both products offer unique advantages, making it a tough decision.

Google Notebook is a Online Services solution with tags like webbased, note-taking, clipping, sharing-notes.

It boasts features such as Web clipping and annotation, Full text searches, Sharing of notes with others, Integration with other Google products like Gmail and Google Calendar and pros including Free to use, Synced across devices, Easy clipping of web pages, Collaboration capabilities.

On the other hand, iDeskapp is a Business & Commerce product tagged with cloudbased, customer-support, small-business, unified-inbox, email, live-chat, social-media.

Its standout features include Unified inbox for managing customer conversations across multiple channels, Live chat functionality for real-time customer support, Automated ticket assignment and prioritization, Detailed customer profiles and conversation history, Team collaboration and internal notes, Customizable workflows and automation, Reporting and analytics, and it shines with pros like Centralized customer support management, Improved customer response times, Enhanced team collaboration and productivity, Scalable for growing businesses, Integrates with popular tools and platforms.

Feature	Google Notebook	iDeskapp
Overall Score	N/A	N/A
Primary Category	Online Services	Business & Commerce

Product Overview

Google Notebook

Description: Google Notebook was a free web-based application launched by Google in 2006 that allowed users to clip web pages, make notes, and share notebooks with others. It was discontinued in 2012.

iDeskapp

Description: iDeskApp is a cloud-based customer support software designed for small businesses. It allows companies to manage customer conversations across multiple channels like email, live chat, social media from a unified inbox.

Key Features Comparison

Google Notebook Features

• Web clipping and annotation
• Full text searches
• Sharing of notes with others
• Integration with other Google products like Gmail and Google Calendar

iDeskapp Features

• Unified inbox for managing customer conversations across multiple channels
• Live chat functionality for real-time customer support
• Automated ticket assignment and prioritization
• Detailed customer profiles and conversation history
• Team collaboration and internal notes
• Customizable workflows and automation
• Reporting and analytics

Pros & Cons Analysis

Google Notebook

Pros

• Free to use
• Synced across devices
• Easy clipping of web pages
• Collaboration capabilities

Cons

• Discontinued in 2012
• Limited formatting options
• No offline access

iDeskapp

Pros

• Centralized customer support management
• Improved customer response times
• Enhanced team collaboration and productivity
• Scalable for growing businesses
• Integrates with popular tools and platforms

Cons

• Limited customization options in the free plan
• Steep learning curve for complex features
• Potential data privacy concerns for some industries
• Reliance on a stable internet connection

Pricing Comparison

Google Notebook

• Free

iDeskapp

• Free
• Freemium
• Subscription-Based