GoTo Resolve vs FreeRDP
Struggling to choose between GoTo Resolve and FreeRDP? Both products offer unique advantages, making it a tough decision.
GoTo Resolve is a Business & Commerce solution with tags like help-desk, it-support, ticket-management, slas, asset-tracking, knowledge-base.
It boasts features such as Ticket management, SLA management, Asset tracking, Knowledge base, Reporting and analytics, Automation and workflows, Self-service portal, Integration with other tools and pros including Intuitive and easy to use interface, Robust ticket management capabilities, Powerful automation features, Good knowledge base and self-service options, Flexible pricing options.
On the other hand, FreeRDP is a Remote Work & Education product tagged with remote-desktop, rdp, remote-access.
Its standout features include Remote desktop client, Supports RDP, VNC, NX, X11, Multi-monitor support, Audio redirection, Drive redirection, Clipboard redirection, Smartcard redirection, Printer redirection, Seamless windows, NLA authentication, TLS encryption, IPv6 support, and it shines with pros like Free and open source, Cross-platform, Wide protocol support, Good performance, Active development, Extensive feature set.
To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.
GoTo Resolve
GoTo Resolve is a help desk and IT support software designed to streamline customer support and manage IT tickets and tasks. It includes features like ticket management, SLAs, asset tracking, knowledge base, etc.
Categories:
GoTo Resolve Features
- Ticket management
- SLA management
- Asset tracking
- Knowledge base
- Reporting and analytics
- Automation and workflows
- Self-service portal
- Integration with other tools
Pricing
- Freemium
- Subscription-Based
Pros
Cons
FreeRDP
FreeRDP is a free and open source implementation of the Remote Desktop Protocol which allows you to remotely control PCs. It is lightweight, cross-platform, and supports a wide range of features including printer and drive redirection.
Categories:
FreeRDP Features
- Remote desktop client
- Supports RDP, VNC, NX, X11
- Multi-monitor support
- Audio redirection
- Drive redirection
- Clipboard redirection
- Smartcard redirection
- Printer redirection
- Seamless windows
- NLA authentication
- TLS encryption
- IPv6 support
Pricing
- Open Source