GoTo Resolve vs Iperius Remote

Struggling to choose between GoTo Resolve and Iperius Remote? Both products offer unique advantages, making it a tough decision.

GoTo Resolve is a Business & Commerce solution with tags like help-desk, it-support, ticket-management, slas, asset-tracking, knowledge-base.

It boasts features such as Ticket management, SLA management, Asset tracking, Knowledge base, Reporting and analytics, Automation and workflows, Self-service portal, Integration with other tools and pros including Intuitive and easy to use interface, Robust ticket management capabilities, Powerful automation features, Good knowledge base and self-service options, Flexible pricing options.

On the other hand, Iperius Remote is a Network & Admin product tagged with remote-desktop, file-transfer, power-control, task-automation.

Its standout features include Remote desktop control, File transfer, Remote execution, Remote reboot/shutdown, Remote event viewer, Remote processes, Remote services, Remote registry editor, Wake-on-LAN, Chat, Port forwarding, Task automation, and it shines with pros like Intuitive and easy to use interface, Secure encrypted connections, Cross-platform - works on Windows, Linux, Mac, Free for personal use, Good performance even over slow connections.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

GoTo Resolve

GoTo Resolve

GoTo Resolve is a help desk and IT support software designed to streamline customer support and manage IT tickets and tasks. It includes features like ticket management, SLAs, asset tracking, knowledge base, etc.

Categories:
help-desk it-support ticket-management slas asset-tracking knowledge-base

GoTo Resolve Features

  1. Ticket management
  2. SLA management
  3. Asset tracking
  4. Knowledge base
  5. Reporting and analytics
  6. Automation and workflows
  7. Self-service portal
  8. Integration with other tools

Pricing

  • Freemium
  • Subscription-Based

Pros

Intuitive and easy to use interface

Robust ticket management capabilities

Powerful automation features

Good knowledge base and self-service options

Flexible pricing options

Cons

Mobile app could be better

Setup and configuration can be complex initially

Reporting is not as customizable as some competitors

Lacks native social media integration


Iperius Remote

Iperius Remote

Iperius Remote is a software tool for remote computer administration and management. It allows controlling Windows PCs remotely to execute commands, run applications, and manage files and services. Key features include remote desktop, file transfer, power control, and task automation.

Categories:
remote-desktop file-transfer power-control task-automation

Iperius Remote Features

  1. Remote desktop control
  2. File transfer
  3. Remote execution
  4. Remote reboot/shutdown
  5. Remote event viewer
  6. Remote processes
  7. Remote services
  8. Remote registry editor
  9. Wake-on-LAN
  10. Chat
  11. Port forwarding
  12. Task automation

Pricing

  • Free
  • One-time Purchase
  • Subscription-Based

Pros

Intuitive and easy to use interface

Secure encrypted connections

Cross-platform - works on Windows, Linux, Mac

Free for personal use

Good performance even over slow connections

Cons

Limited features in free version

Can be resource intensive on target computer

Lacks advanced administration features of enterprise tools