GoTo Resolve vs screensy

Struggling to choose between GoTo Resolve and screensy? Both products offer unique advantages, making it a tough decision.

GoTo Resolve is a Business & Commerce solution with tags like help-desk, it-support, ticket-management, slas, asset-tracking, knowledge-base.

It boasts features such as Ticket management, SLA management, Asset tracking, Knowledge base, Reporting and analytics, Automation and workflows, Self-service portal, Integration with other tools and pros including Intuitive and easy to use interface, Robust ticket management capabilities, Powerful automation features, Good knowledge base and self-service options, Flexible pricing options.

On the other hand, screensy is a Video & Movies product tagged with screen-capture, video-editing, video-tutorials.

Its standout features include Screen recording, Screenshot capture, Drawing tools, Video editing, Annotations, Audio recording, Cursor highlighting, Sharing options, and it shines with pros like Intuitive and easy to use interface, Powerful editing features, Great for tutorials and demos, Affordable pricing, No watermarks on exports.

Feature	GoTo Resolve	screensy
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Video & Movies

Product Overview

GoTo Resolve

Description: GoTo Resolve is a help desk and IT support software designed to streamline customer support and manage IT tickets and tasks. It includes features like ticket management, SLAs, asset tracking, knowledge base, etc.

screensy

Description: Screensy is a screen recording and editing software that allows users to capture, edit, annotate, and share videos of their computer screen. It has a simple and intuitive interface optimized for quickly creating professional-looking video tutorials, presentations, and demos.

Key Features Comparison

GoTo Resolve Features

• Ticket management
• SLA management
• Asset tracking
• Knowledge base
• Reporting and analytics
• Automation and workflows
• Self-service portal
• Integration with other tools

screensy Features

• Screen recording
• Screenshot capture
• Drawing tools
• Video editing
• Annotations
• Audio recording
• Cursor highlighting
• Sharing options

Pros & Cons Analysis

GoTo Resolve

Pros

• Intuitive and easy to use interface
• Robust ticket management capabilities
• Powerful automation features
• Good knowledge base and self-service options
• Flexible pricing options

Cons

• Mobile app could be better
• Setup and configuration can be complex initially
• Reporting is not as customizable as some competitors
• Lacks native social media integration

screensy

Pros

• Intuitive and easy to use interface
• Powerful editing features
• Great for tutorials and demos
• Affordable pricing
• No watermarks on exports

Cons

• Limited free version
• Fewer features than some competitors
• Can be resource intensive
• No mobile app

Pricing Comparison

GoTo Resolve

• Freemium
• Subscription-Based

screensy

• Freemium
• Subscription-Based