GoTo Resolve vs screensy

Struggling to choose between GoTo Resolve and screensy? Both products offer unique advantages, making it a tough decision.

GoTo Resolve is a Business & Commerce solution with tags like help-desk, it-support, ticket-management, slas, asset-tracking, knowledge-base.

It boasts features such as Ticket management, SLA management, Asset tracking, Knowledge base, Reporting and analytics, Automation and workflows, Self-service portal, Integration with other tools and pros including Intuitive and easy to use interface, Robust ticket management capabilities, Powerful automation features, Good knowledge base and self-service options, Flexible pricing options.

On the other hand, screensy is a Video & Movies product tagged with screen-capture, video-editing, video-tutorials.

Its standout features include Screen recording, Screenshot capture, Drawing tools, Video editing, Annotations, Audio recording, Cursor highlighting, Sharing options, and it shines with pros like Intuitive and easy to use interface, Powerful editing features, Great for tutorials and demos, Affordable pricing, No watermarks on exports.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

GoTo Resolve

GoTo Resolve

GoTo Resolve is a help desk and IT support software designed to streamline customer support and manage IT tickets and tasks. It includes features like ticket management, SLAs, asset tracking, knowledge base, etc.

Categories:
help-desk it-support ticket-management slas asset-tracking knowledge-base

GoTo Resolve Features

  1. Ticket management
  2. SLA management
  3. Asset tracking
  4. Knowledge base
  5. Reporting and analytics
  6. Automation and workflows
  7. Self-service portal
  8. Integration with other tools

Pricing

  • Freemium
  • Subscription-Based

Pros

Intuitive and easy to use interface

Robust ticket management capabilities

Powerful automation features

Good knowledge base and self-service options

Flexible pricing options

Cons

Mobile app could be better

Setup and configuration can be complex initially

Reporting is not as customizable as some competitors

Lacks native social media integration


screensy

screensy

Screensy is a screen recording and editing software that allows users to capture, edit, annotate, and share videos of their computer screen. It has a simple and intuitive interface optimized for quickly creating professional-looking video tutorials, presentations, and demos.

Categories:
screen-capture video-editing video-tutorials

Screensy Features

  1. Screen recording
  2. Screenshot capture
  3. Drawing tools
  4. Video editing
  5. Annotations
  6. Audio recording
  7. Cursor highlighting
  8. Sharing options

Pricing

  • Freemium
  • Subscription-Based

Pros

Intuitive and easy to use interface

Powerful editing features

Great for tutorials and demos

Affordable pricing

No watermarks on exports

Cons

Limited free version

Fewer features than some competitors

Can be resource intensive

No mobile app