Hearken vs UserReport

Struggling to choose between Hearken and UserReport? Both products offer unique advantages, making it a tough decision.

Hearken is a News & Books solution with tags like crowdsourcing, audience-engagement, community, newsrooms, journalism.

It boasts features such as Allows newsrooms to crowdsource story ideas from their audience, Provides tools for gathering feedback on stories and topics from readers, Enables newsrooms to directly interact with and respond to their audience, Open-source web platform that is free to install and use and pros including Improves reader engagement and loyalty by making them feel heard, Generates fresh, reader-driven story ideas and perspectives, Gathers actionable insights into what readers care about, Free and open source makes it accessible to any newsroom.

On the other hand, UserReport is a Business & Commerce product tagged with user-research, feedback, surveys, nps, session-recordings.

Its standout features include User Feedback Capture, Session Recording, NPS Surveys, Consolidated User Data, Reporting and Analytics, and it shines with pros like Comprehensive user research and feedback platform, Ability to capture feedback through multiple channels, Consolidated user data for easy analysis, Customizable surveys and feedback forms.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.