HelpDesk 3 vs Microsoft Lync

A side-by-side look at HelpDesk 3 and Microsoft Lync. For an in-depth review of either product, follow the links below.

HelpDesk 3

Business & Commerce

HelpDesk 3 is a help desk and customer support software designed for small and medium-sized businesses. It allows companies to manage customer support requests via email, phone, and social media in one centralized platform.

help-deskcustomer-supportticket-tracking

Full review → Alternatives

Microsoft Lync

Social & Communications

Microsoft Lync is a unified communications platform that combines IM, voice, video, and web conferencing into one interface. It allows for seamless communication and collaboration across devices.

messagingvideo-conferencingvoice-callsscreen-sharing

Full review → Alternatives