Help Scout vs Microsoft Lync

A side-by-side look at Help Scout and Microsoft Lync. For an in-depth review of either product, follow the links below.

Help Scout

Business & Commerce

Help Scout is a customer service software that provides shared mailboxes, help desk features, and automation tools to streamline support workflows. It offers email management, help desk tickets, knowledge base, reporting, and collaboration features for support teams.

help-deskemailknowledge-baseautomationcollaboration

Full review → Alternatives

Microsoft Lync

Social & Communications

Microsoft Lync is a unified communications platform that combines IM, voice, video, and web conferencing into one interface. It allows for seamless communication and collaboration across devices.

messagingvideo-conferencingvoice-callsscreen-sharing

Full review → Alternatives