Best Help Scout Alternatives (94)
Looking for a Help Scout alternative? We've compiled the best options based on user reviews, features, and pricing to help you find the right fit.
What is Help Scout? Help Scout is a customer service software that provides shared mailboxes, help desk features, and automation tools to streamline support workflows. It offers email management, help desk tickets, knowledge base, reporting, and collaboration features for support teams.
Top Alternatives to Help Scout
versaSRS is a cloud-based IT service management solution that helps businesses align IT with business goals and improve operational efficiency. …
jiLiveChat is a live chat and chatbot software for websites. It allows websites to interact with visitors in real-time through …
RepairShopr is a cloud-based point of sale and shop management software designed for repair shops and service centers. It allows …
Best Support System is a customer service software that helps companies deliver exceptional support across channels. It includes shared inbox, …
SupportPal is a help desk and customer support software that allows companies to manage customer queries, tickets, and conversations from …
Vision Helpdesk is a help desk and IT service management software designed for small to large businesses. It features functionalities …
Beetil is a cloud-based service management software that allows businesses to track issues, manage projects, and provide customer support. It …
ProProfs Help Desk is a cloud-based customer service software that allows companies to manage customer support tickets, self-service knowledge base, …
Web Help Desk is a web-based IT help desk and asset management software. It allows companies to track IT tickets, …
Raiseaticket is a cloud-based IT service desk and asset management software. It allows companies to track IT assets, manage service …
Corteza Service Cloud is an open-source low-code platform for building business applications, process automation, and case management solutions. It provides …
Gorgias Helpdesk is a customer service software that helps companies deliver faster, personalized support across multiple channels like email, live …
Faveo Helpdesk is an open source help desk and customer support ticket system. It is feature-rich, customizable, and easy to …
Crust Service Cloud is a cloud-based customer service software designed for small and medium businesses. It includes features like omnichannel …
HelpCrunch is a help desk and customer service software that allows companies to manage customer support across multiple channels like …
JitBit Helpdesk is a help desk ticketing system designed for SMBs. Its intuitive interface makes it easy to organize customer …
InvGate Service Desk is an IT service management software that allows companies to track, manage, and resolve IT support tickets. …
HelpSite.io is a knowledge base and documentation software that allows you to easily create help centers, knowledge bases, user manuals, …
OpenSupports is an open-source help desk and customer support ticketing system. It allows companies to manage customer support requests and …
ServiceNow is a cloud-based IT service management (ITSM) platform that helps manage and automate IT service processes. It offers various …
ContactGate is a cloud-based customer relationship management (CRM) software that helps businesses manage leads, contacts, accounts and opportunities. It features …
Document360 is a document management and workflow software that helps teams collaborate on documents. It has features like cloud storage, …
SupportYard is a customer service software that provides help desk and shared inbox features for managing customer support tickets and …
Enchant.com is an online reservation management and marketing platform for vacation rental owners and property managers. It provides tools to …
eStreamDesk is a cloud-based help desk and customer service software. It allows companies to manage customer support tickets, knowledge base …
HelpDesk 3 is a help desk and customer support software designed for small and medium-sized businesses. It allows companies to …
Live Chat 3 is a live chat and messaging software designed for websites. It allows website owners to communicate with …
Desky Support is a help desk and customer support software designed for small businesses. It allows you to manage customer …
GoToHelpDesk.net is a help desk and IT ticketing software designed for small and medium businesses. It offers features like ticket …
SmarterTrack Help Desk 7 is a customer service and ticketing software that helps manage customer inquiries. It offers features like …
Keeping.com is a personal inventory and home management platform that helps users track and organize their belongings in their home. …
iKode Helpdesk is a customer service and support ticketing system that allows companies to manage customer inquiries. It includes features …
Supportbench is a help desk and customer support software designed for small to medium-sized businesses. It offers features like ticketing, …
BoardThreads is an online discussion board and forum software that allows you to create an online community. It has features …
Awesome Support is a popular WordPress help desk and customer support plugin. It allows you to easily create a ticketing …
IntraService is a help desk and IT service management software that allows companies to track issues, manage assets and knowledge, …
Track-It! is a help desk and asset management software designed for internal IT teams. It includes ticketing, asset management, change …
DiamanteDesk is a customer service software that provides ticketing, live chat, knowledge base, and reporting features to help companies support …
ProProfs Knowledge Base is a software to create internal wikis and FAQ pages for companies. It allows users to easily …
SupportBee is a help desk and shared inbox software designed for SMBs. It allows companies to handle support tickets, live …
HelpMaster is a help desk and customer support software designed to streamline request management. It provides features like ticketing, knowledge …
More Similar Software
Help Scout Overview
Help Scout is a popular customer service software designed for small and medium businesses. It provides a suite of features to help support teams manage customer conversations across multiple channels.Some key features of Help Scout include:Shared mailboxes - Agents can collaborate on a single, shared inboxTicketing system - Customers can submit support tickets which get routed to the appropriate agentsKnowledge base - An integrated knowledge base to store support articles and contentAutomation tools - Set up workflows like automatic replies, …
Quick Comparison
| Software | Pricing | Score |
|---|---|---|
| Help Scout | N/A | — |
| TopScore | Unknown | 19 |
| Inforobo | N/A | — |
| Zammad | N/A | — |
| versaSRS Service Management | N/A | — |
| jiLiveChat | N/A | — |
| RepairShopr | N/A | — |
| Full Help | N/A | — |
| Best Support System | N/A | — |
| SupportPal | N/A | — |
| Vision Helpdesk | N/A | — |
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