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HelpShift vs Live Chat Suite

A side-by-side look at HelpShift and Live Chat Suite. For an in-depth review of either product, follow the links below.

HelpShift

HelpShift

Online Services

HelpShift is a customer service platform that provides help desk software, knowledge base software, and in-app self-service support. It allows companies to deliver customer support across multiple channels like in-app messaging, email, web, social media, and more. HelpShift streamlines support operations and improves customer satisfaction.

help-deskknowledge-baseselfservicemultichannelinapp-messagingemailwebsocial-media
Live Chat Suite

Live Chat Suite

Social & Communications

Live Chat Suite is a live chat and help desk software that allows businesses to communicate with website visitors in real-time. It offers features like unlimited agents, canned responses, visitor monitoring, and integrations with popular apps.

live-chathelp-deskcustomer-supportvisitor-monitoringrealtime-communication