
Description: HelpSpace is a help desk and customer service software that allows companies to manage customer queries and requests efficiently. It provides features like ticketing, knowledge base, community forums, and analytics.
Type: Open Source Test Automation Framework
Founded: 2011
Primary Use: Mobile app testing automation
Supported Platforms: iOS, Android, Windows

Description: Zammad is an open-source helpdesk and customer support system. It features ticket management, knowledge base, customer portal, and integrations with various other business systems. Zammad aims to provide an affordable alternative to expensive commercial systems with similar functionality.
Type: Cloud-based Test Automation Platform
Founded: 2015
Primary Use: Web, mobile, and API testing
Supported Platforms: Web, iOS, Android, API