Hidden Administrator vs GoTo Resolve

Struggling to choose between Hidden Administrator and GoTo Resolve? Both products offer unique advantages, making it a tough decision.

Hidden Administrator is a Security & Privacy solution with tags like administrator, account, login, access-control, privacy.

It boasts features such as Hides administrator account from login screen, Removes administrator account from user accounts menu, Allows administrator access when needed, Prevents unauthorized access to admin privileges and pros including Improves security by hiding admin account, Easy to set up and use, Lightweight program with minimal impact on system, Can still access admin account when needed.

On the other hand, GoTo Resolve is a Business & Commerce product tagged with help-desk, it-support, ticket-management, slas, asset-tracking, knowledge-base.

Its standout features include Ticket management, SLA management, Asset tracking, Knowledge base, Reporting and analytics, Automation and workflows, Self-service portal, Integration with other tools, and it shines with pros like Intuitive and easy to use interface, Robust ticket management capabilities, Powerful automation features, Good knowledge base and self-service options, Flexible pricing options.

Feature	Hidden Administrator	GoTo Resolve
Overall Score	N/A	N/A
Primary Category	Security & Privacy	Business & Commerce

Product Overview

Hidden Administrator

Description: Hidden Administrator is a Windows program that allows users to hide the administrator account on a computer. It removes the administrator account from being visible in the login screen and in the user accounts menu.

GoTo Resolve

Description: GoTo Resolve is a help desk and IT support software designed to streamline customer support and manage IT tickets and tasks. It includes features like ticket management, SLAs, asset tracking, knowledge base, etc.

Key Features Comparison

Hidden Administrator Features

• Hides administrator account from login screen
• Removes administrator account from user accounts menu
• Allows administrator access when needed
• Prevents unauthorized access to admin privileges

GoTo Resolve Features

• Ticket management
• SLA management
• Asset tracking
• Knowledge base
• Reporting and analytics
• Automation and workflows
• Self-service portal
• Integration with other tools

Pros & Cons Analysis

Hidden Administrator

Pros

• Improves security by hiding admin account
• Easy to set up and use
• Lightweight program with minimal impact on system
• Can still access admin account when needed

Cons

• Need separate user account for day-to-day use
• Does not work on Windows 11 Home edition
• Requires some technical knowledge to setup properly
• Does not prevent access by those who know the admin password

GoTo Resolve

Pros

• Intuitive and easy to use interface
• Robust ticket management capabilities
• Powerful automation features
• Good knowledge base and self-service options
• Flexible pricing options

Cons

• Mobile app could be better
• Setup and configuration can be complex initially
• Reporting is not as customizable as some competitors
• Lacks native social media integration

Pricing Comparison

Hidden Administrator

• Freemium

GoTo Resolve

• Freemium
• Subscription-Based