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Identity Cloud vs Zendesk

A side-by-side look at Identity Cloud and Zendesk. For an in-depth review of either product, follow the links below.

Identity Cloud

Identity Cloud

Security & Privacy

Identity Cloud is an identity and access management (IAM) solution that provides single sign-on, multi-factor authentication, user provisioning, governance, and analytics. It secures access to apps and infrastructure in the cloud and on-prem.

identity-managementaccess-managementssomfauser-provisioninggovernanceanalytics
Zendesk

Zendesk

Online Services

Zendesk is a customer service software company that provides products to manage customer support interactions. Its flagship product, Zendesk Support, is a help desk ticketing system that allows companies to track, respond to, and resolve customer support tickets.

help-deskticketing-systemcustomer-servicecustomer-support