Igiko vs GoTo Resolve

Struggling to choose between Igiko and GoTo Resolve? Both products offer unique advantages, making it a tough decision.

Igiko is a Office & Productivity solution with tags like diagramming, wireframing, flowcharts, mockups, vector-graphics.

It boasts features such as Drag-and-drop interface, Flowcharts, Wireframes, UML diagrams, Mind maps, Network diagrams, Mockups, Floorplans and pros including Open source, Intuitive interface, Great for prototyping, Good for collaboration, Extensive shape libraries, Cross-platform.

On the other hand, GoTo Resolve is a Business & Commerce product tagged with help-desk, it-support, ticket-management, slas, asset-tracking, knowledge-base.

Its standout features include Ticket management, SLA management, Asset tracking, Knowledge base, Reporting and analytics, Automation and workflows, Self-service portal, Integration with other tools, and it shines with pros like Intuitive and easy to use interface, Robust ticket management capabilities, Powerful automation features, Good knowledge base and self-service options, Flexible pricing options.

Feature	Igiko	GoTo Resolve
Overall Score	N/A	N/A
Primary Category	Office & Productivity	Business & Commerce

Product Overview

Igiko

Description: Igiko is an open-source diagramming and vector graphics software tool for creating flowcharts, wireframes, UML diagrams, mind maps, network diagrams, mockups, floorplans, and more. It provides an intuitive drag-and-drop interface for building professional diagrams quickly.

GoTo Resolve

Description: GoTo Resolve is a help desk and IT support software designed to streamline customer support and manage IT tickets and tasks. It includes features like ticket management, SLAs, asset tracking, knowledge base, etc.

Key Features Comparison

Igiko Features

• Drag-and-drop interface
• Flowcharts
• Wireframes
• UML diagrams
• Mind maps
• Network diagrams
• Mockups
• Floorplans

GoTo Resolve Features

• Ticket management
• SLA management
• Asset tracking
• Knowledge base
• Reporting and analytics
• Automation and workflows
• Self-service portal
• Integration with other tools

Pros & Cons Analysis

Igiko

Pros

• Open source
• Intuitive interface
• Great for prototyping
• Good for collaboration
• Extensive shape libraries
• Cross-platform

Cons

• Limited customization options
• No cloud storage integration
• Steep learning curve
• Not many templates

GoTo Resolve

Pros

• Intuitive and easy to use interface
• Robust ticket management capabilities
• Powerful automation features
• Good knowledge base and self-service options
• Flexible pricing options

Cons

• Mobile app could be better
• Setup and configuration can be complex initially
• Reporting is not as customizable as some competitors
• Lacks native social media integration

Pricing Comparison

Igiko

• Open Source
• Free

GoTo Resolve

• Freemium
• Subscription-Based