iPerceptions vs LimeSurvey

Struggling to choose between iPerceptions and LimeSurvey? Both products offer unique advantages, making it a tough decision.

iPerceptions is a Business & Commerce solution with tags like customer-experience, surveys, analytics.

It boasts features such as Real-time feedback collection through surveys, Customer journey analytics, Session replay technology, Integration with call centers, Custom reporting and dashboards, Text analytics for open-ended responses, Alerts and workflow automation and pros including Provides actionable insights into customer experience, Identifies pain points and areas for improvement, Integrates qualitative and quantitative data, Easy to implement and use, Scales to collect large sample sizes.

On the other hand, LimeSurvey is a Online Services product tagged with survey, questionnaire, data-collection, open-source.

Its standout features include Questionnaire building with drag & drop interface, Support for different question types like single-choice, multiple-choice, arrays, matrices, etc, Skip logic and branching, Multiple language support, Customizable themes, Data export in multiple formats like CSV, Excel, SPSS, etc, Statistics and graphs for data analysis, Access control and permissions, Email notifications and reminders, and it shines with pros like Free and open source, Powerful and flexible survey building, Good documentation and active community support, Self-hosted - data stays with you, Feature-rich even in free version.

Feature	iPerceptions	LimeSurvey
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Online Services

Product Overview

iPerceptions

Description: iPerceptions is a customer experience analytics platform that helps companies measure and improve the experience on their digital properties. It specializes in collecting customer feedback through surveys and analyzing it to identify areas for improvement.

LimeSurvey

Description: LimeSurvey is an open source online survey tool for building and publishing online surveys. It allows users to create simple to advanced surveys, add logic like branching, distribute via links, and analyze response data.

Key Features Comparison

iPerceptions Features

• Real-time feedback collection through surveys
• Customer journey analytics
• Session replay technology
• Integration with call centers
• Custom reporting and dashboards
• Text analytics for open-ended responses
• Alerts and workflow automation

LimeSurvey Features

• Questionnaire building with drag & drop interface
• Support for different question types like single-choice, multiple-choice, arrays, matrices, etc
• Skip logic and branching
• Multiple language support
• Customizable themes
• Data export in multiple formats like CSV, Excel, SPSS, etc
• Statistics and graphs for data analysis
• Access control and permissions
• Email notifications and reminders

Pros & Cons Analysis

iPerceptions

Pros

• Provides actionable insights into customer experience
• Identifies pain points and areas for improvement
• Integrates qualitative and quantitative data
• Easy to implement and use
• Scales to collect large sample sizes

Cons

• Can be expensive for smaller businesses
• Setup and configuration requires some technical expertise
• May require consultation to get full value from data
• Survey fatigue can impact response rates over time

LimeSurvey

Pros

• Free and open source
• Powerful and flexible survey building
• Good documentation and active community support
• Self-hosted - data stays with you
• Feature-rich even in free version

Cons

• Steep learning curve
• Setting up and managing surveys requires technical skills
• Limited free version lacks some advanced features
• No native mobile app

Pricing Comparison

iPerceptions

• Subscription-Based

LimeSurvey

• Open Source
• Freemium
• Subscription-Based