Iperius Remote vs GoTo Resolve

Struggling to choose between Iperius Remote and GoTo Resolve? Both products offer unique advantages, making it a tough decision.

Iperius Remote is a Network & Admin solution with tags like remote-desktop, file-transfer, power-control, task-automation.

It boasts features such as Remote desktop control, File transfer, Remote execution, Remote reboot/shutdown, Remote event viewer, Remote processes, Remote services, Remote registry editor, Wake-on-LAN, Chat, Port forwarding, Task automation and pros including Intuitive and easy to use interface, Secure encrypted connections, Cross-platform - works on Windows, Linux, Mac, Free for personal use, Good performance even over slow connections.

On the other hand, GoTo Resolve is a Business & Commerce product tagged with help-desk, it-support, ticket-management, slas, asset-tracking, knowledge-base.

Its standout features include Ticket management, SLA management, Asset tracking, Knowledge base, Reporting and analytics, Automation and workflows, Self-service portal, Integration with other tools, and it shines with pros like Intuitive and easy to use interface, Robust ticket management capabilities, Powerful automation features, Good knowledge base and self-service options, Flexible pricing options.

Feature	Iperius Remote	GoTo Resolve
Overall Score	N/A	N/A
Primary Category	Network & Admin	Business & Commerce

Product Overview

Iperius Remote

Description: Iperius Remote is a software tool for remote computer administration and management. It allows controlling Windows PCs remotely to execute commands, run applications, and manage files and services. Key features include remote desktop, file transfer, power control, and task automation.

GoTo Resolve

Description: GoTo Resolve is a help desk and IT support software designed to streamline customer support and manage IT tickets and tasks. It includes features like ticket management, SLAs, asset tracking, knowledge base, etc.

Key Features Comparison

Iperius Remote Features

• Remote desktop control
• File transfer
• Remote execution
• Remote reboot/shutdown
• Remote event viewer
• Remote processes
• Remote services
• Remote registry editor
• Wake-on-LAN
• Chat
• Port forwarding
• Task automation

GoTo Resolve Features

• Ticket management
• SLA management
• Asset tracking
• Knowledge base
• Reporting and analytics
• Automation and workflows
• Self-service portal
• Integration with other tools

Pros & Cons Analysis

Iperius Remote

Pros

• Intuitive and easy to use interface
• Secure encrypted connections
• Cross-platform - works on Windows, Linux, Mac
• Free for personal use
• Good performance even over slow connections

Cons

• Limited features in free version
• Can be resource intensive on target computer
• Lacks advanced administration features of enterprise tools

GoTo Resolve

Pros

• Intuitive and easy to use interface
• Robust ticket management capabilities
• Powerful automation features
• Good knowledge base and self-service options
• Flexible pricing options

Cons

• Mobile app could be better
• Setup and configuration can be complex initially
• Reporting is not as customizable as some competitors
• Lacks native social media integration

Pricing Comparison

Iperius Remote

• Free
• One-time Purchase
• Subscription-Based

GoTo Resolve

• Freemium
• Subscription-Based