jiLiveChat vs ProProfs Chat

Struggling to choose between jiLiveChat and ProProfs Chat? Both products offer unique advantages, making it a tough decision.

jiLiveChat is a Social & Communications solution with tags like live-chat, chatbot, website-chat, customer-support.

It boasts features such as Real-time live chat, Chatbots & AI, Visitor tracking, Team inbox, Customizable chat widget, Mobile app, Analytics & reports and pros including Easy to set up and use, Very customizable, Good value for money, Scales well for growing businesses, Good features for the price.

On the other hand, ProProfs Chat is a Social & Communications product tagged with live-chat, realtime-messaging, customer-support.

Its standout features include Unlimited agents, Canned responses, Chatbots, Visitor monitoring, Integration with popular software, and it shines with pros like Easy to use interface, Customizable design, Real-time analytics, Omnichannel support.

Feature	jiLiveChat	ProProfs Chat
Overall Score	N/A	N/A
Primary Category	Social & Communications	Social & Communications

Product Overview

jiLiveChat

Description: jiLiveChat is a live chat and chatbot software for websites. It allows websites to interact with visitors in real-time through live chat and also provide automated responses using chatbots. jiLiveChat is easy to set up and customize.

ProProfs Chat

Description: ProProfs Chat is a customizable live chat software that allows businesses to communicate with website visitors in real-time. It provides features like unlimited agents, canned responses, chatbots, visitor monitoring, and integration with popular software.

Key Features Comparison

jiLiveChat Features

• Real-time live chat
• Chatbots & AI
• Visitor tracking
• Team inbox
• Customizable chat widget
• Mobile app
• Analytics & reports

ProProfs Chat Features

• Unlimited agents
• Canned responses
• Chatbots
• Visitor monitoring
• Integration with popular software

Pros & Cons Analysis

jiLiveChat

Pros

• Easy to set up and use
• Very customizable
• Good value for money
• Scales well for growing businesses
• Good features for the price

Cons

• Can get pricey on higher tiers
• Chatbot AI is limited
• Lacks some advanced features of competitors

ProProfs Chat

Pros

• Easy to use interface
• Customizable design
• Real-time analytics
• Omnichannel support

Cons

• Limited third-party integrations
• No video/voice calling
• Lack of advanced reporting

Pricing Comparison

jiLiveChat

• Freemium
• Subscription-Based

ProProfs Chat

• Freemium
• Subscription-Based