Jitbit Live Chat vs Chatwoot
Struggling to choose between Jitbit Live Chat and Chatwoot? Both products offer unique advantages, making it a tough decision.
Jitbit Live Chat is a Online Services solution with tags like help-desk, live-chat, customer-support, messaging.
It boasts features such as Live chat, Help desk ticketing, Knowledge base, Visitor tracking, Canned responses, Mobile apps, Customizable chat widgets, Team inbox, Multiple chat agents, Chat transfer, Chat transcripts, Integration with popular apps and pros including Easy to use interface, Affordable pricing, Good feature set for the price, Mobile apps for agents, No per agent fees, Good customer support.
On the other hand, Chatwoot is a Social & Communications product tagged with opensource, customer-engagement, conversations, website, mobile-app, realtime, unlimited-agents, canned-responses, contact-forms, integrations.
Its standout features include Unlimited agents, Canned responses, Contact forms, Real-time chat, Team inbox, Conversation tagging, Chatbot integration, Third-party integrations, and it shines with pros like Open source, Free for unlimited agents, Customizable and extensible, Self-hosted option available, Good documentation, Active development community.
To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.
Jitbit Live Chat
Jitbit Live Chat is a help desk and live chat software solution for small businesses. It allows companies to communicate with customers in real-time through live chat and manage support tickets. Key features include customizable chat widgets, canned responses, visitor tracking, and integration with popular apps.
Categories:
Jitbit Live Chat Features
- Live chat
- Help desk ticketing
- Knowledge base
- Visitor tracking
- Canned responses
- Mobile apps
- Customizable chat widgets
- Team inbox
- Multiple chat agents
- Chat transfer
- Chat transcripts
- Integration with popular apps
Pricing
- Free
- Subscription-Based
Pros
Cons
Chatwoot
Chatwoot is an open-source customer engagement software and live chat application. It allows businesses to have conversations with customers visiting their website or mobile app in real-time. Key features include unlimited agents, canned responses, contact forms, and integrations with other software.
Categories:
Chatwoot Features
- Unlimited agents
- Canned responses
- Contact forms
- Real-time chat
- Team inbox
- Conversation tagging
- Chatbot integration
- Third-party integrations
Pricing
- Open Source
- Freemium