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Kannel vs Surfly

Professional comparison and analysis to help you choose the right software solution for your needs.

Kannel icon
Kannel
Surfly icon
Surfly

Kannel vs Surfly: The Verdict

⚡ Summary:

Kannel: Kannel is an open source WAP and SMS gateway that enables sending and receiving SMS messages to/from various devices and interfaces with various messaging protocols. It allows building SMS services and applications quickly and efficiently.

Surfly: Surfly is a co-browsing software that allows website visitors to browse a website together with a customer support agent in real time. The agent can guide the visitor through the site, fill out forms, and illustrate features while chatting.

Both tools serve their respective audiences. Compare the features, pricing, and user ratings above to determine which best fits your needs.

Last updated: May 2026 · Comparison by Sugggest Editorial Team

Feature Kannel Surfly
Sugggest Score — —
Category Network & Admin Online Services
Pricing Open Source —

Product Overview

Kannel
Kannel

Description: Kannel is an open source WAP and SMS gateway that enables sending and receiving SMS messages to/from various devices and interfaces with various messaging protocols. It allows building SMS services and applications quickly and efficiently.

Type: software

Pricing: Open Source

Surfly
Surfly

Description: Surfly is a co-browsing software that allows website visitors to browse a website together with a customer support agent in real time. The agent can guide the visitor through the site, fill out forms, and illustrate features while chatting.

Type: software

Key Features Comparison

Kannel
Kannel Features
  • SMS gateway functionality
  • Support for multiple protocols (SMPP, UCP/EMI, CIMD2, OIS, HTTP)
  • Built-in SMSC (Short Message Service Center) functionality
  • Support for long SMS messages
  • Tools for parsing, validating, encoding SMS messages
  • APIs for integrating with external apps and services
  • Load balancing and redundancy capabilities
  • Support for SMS over SS7 and SIGTRAN networks
  • Tools for SMS routing, filtering, throttling
  • Support for SMSC emulation and interconnecting
  • Tools for monitoring, statistics, troubleshooting
Surfly
Surfly Features
  • Co-browsing
  • Screen sharing
  • Video chat
  • Form filling
  • Annotation tools
  • Session recording
  • Chatbot integration
  • Customizable interface
  • Multi-language support

Pros & Cons Analysis

Kannel
Kannel

Pros

  • Open source and free
  • High performance and scalability
  • Support for many protocols and interfaces
  • Flexible and customizable
  • Active development community
  • Modular architecture
  • Reliable and stable
  • Wide protocol support
  • Easy integration

Cons

  • Complex configuration
  • Steep learning curve
  • Limited built-in web interface
  • Need for expertise in telecom protocols
  • Not ideal for non-technical users
Surfly
Surfly

Pros

  • Improves customer engagement
  • Enables remote assistance
  • Boosts sales conversions
  • Reduces support costs
  • Easy to implement

Cons

  • Can be perceived as invasive
  • Requires training for agents
  • Limited customization in basic plan

Pricing Comparison

Kannel
Kannel
  • Open Source
Surfly
Surfly
  • Not listed

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Learn More About Each Product

Kannel
Kannel
Reviews, pricing & alternatives →
Surfly
Surfly
Reviews, pricing & alternatives →

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