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Klout vs UserVoice

Professional comparison and analysis to help you choose the right software solution for your needs.

Klout icon
Klout
UserVoice icon
UserVoice

Klout vs UserVoice: The Verdict

⚡ Summary:

Klout: Klout is a social media analytics service that assigns users a 'Klout Score' to rank their influence. It analyzes a user's ability to drive action across multiple social networks based on their reach, amplification, and network impact.

UserVoice: UserVoice is a customer feedback and helpdesk software that allows companies to collect feature requests, bug reports, and feedback from customers. It includes capabilities like idea forums, helpdesk ticketing, customer support analytics, and more.

Both tools serve their respective audiences. Compare the features, pricing, and user ratings above to determine which best fits your needs.

Last updated: May 2026 · Comparison by Sugggest Editorial Team

Feature Klout UserVoice
Sugggest Score — —
Category Social & Communications Business & Commerce

Product Overview

Klout
Klout

Description: Klout is a social media analytics service that assigns users a 'Klout Score' to rank their influence. It analyzes a user's ability to drive action across multiple social networks based on their reach, amplification, and network impact.

Type: software

UserVoice
UserVoice

Description: UserVoice is a customer feedback and helpdesk software that allows companies to collect feature requests, bug reports, and feedback from customers. It includes capabilities like idea forums, helpdesk ticketing, customer support analytics, and more.

Type: software

Key Features Comparison

Klout
Klout Features
  • Measures influence and impact in social media
  • Analyzes content and networks to assign Klout Score
  • Provides metrics like True Reach and Amplification Score
  • Offers topic-specific scores in areas like retail or travel
  • Integrates with social media platforms like Twitter and Facebook
  • Provides comparison with peers through Leaderboards
  • Surfaces influential content through Klout Perks
UserVoice
UserVoice Features
  • Idea forums
  • Helpdesk ticketing
  • Customer support analytics
  • Feedback collection
  • Bug reporting
  • Feature requests

Pros & Cons Analysis

Klout
Klout

Pros

  • Helpful for understanding social media influence
  • Good for social media marketers and influencers
  • Easy to use and integrate
  • Insightful metrics and reports
  • Free version available

Cons

  • Metrics not an exact science
  • Bias toward certain platforms like Twitter and Facebook
  • Heavy focus on vanity metrics like followers
  • Seen by some as a popularity contest
  • Concerns over score accuracy and methodology
UserVoice
UserVoice

Pros

  • Easy to set up and use
  • Good integration options
  • Scales well for large companies
  • Good analytics and reporting
  • Improves customer engagement

Cons

  • Can get expensive for larger teams
  • Limited customization options
  • Mobile app needs improvement
  • Steep learning curve initially

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Learn More About Each Product

Klout
Klout
Reviews, pricing & alternatives →
UserVoice
UserVoice
Reviews, pricing & alternatives →

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