LanDesk Service Management vs EasyVista

Struggling to choose between LanDesk Service Management and EasyVista? Both products offer unique advantages, making it a tough decision.

LanDesk Service Management is a Business & Commerce solution with tags like itsm, service-desk, incident-management, change-management.

It boasts features such as Incident management, Problem management, Change management, Release management, Service catalog management, Knowledge management, Asset management, Configuration management, Service level management and pros including Comprehensive ITSM capabilities, Integration with other LanDesk products, Automation and workflow customization, Reporting and analytics, Mobile access.

On the other hand, EasyVista is a Business & Commerce product tagged with itsm, incident-management, problem-management, change-management, release-management.

Its standout features include Incident management, Problem management, Change management, Release management, Service catalog, Knowledge management, Asset management, SLA management, Reporting and analytics, and it shines with pros like Comprehensive ITSM features, User-friendly interface, Automation capabilities, Mobile access, Customizable workflows, Integration with third-party tools.

Feature	LanDesk Service Management	EasyVista
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Business & Commerce

Product Overview

LanDesk Service Management

Description: LanDesk Service Management is an IT service management software that helps manage IT infrastructure, assets, and services. It includes features like incident management, problem management, change management, release management, service catalog, and more.

EasyVista

Description: EasyVista is an IT service management (ITSM) software that helps manage IT operations and services. It provides features like incident management, problem management, change management, release management, and more.

Key Features Comparison

LanDesk Service Management Features

• Incident management
• Problem management
• Change management
• Release management
• Service catalog management
• Knowledge management
• Asset management
• Configuration management
• Service level management

EasyVista Features

• Incident management
• Problem management
• Change management
• Release management
• Service catalog
• Knowledge management
• Asset management
• SLA management
• Reporting and analytics

Pros & Cons Analysis

LanDesk Service Management

Pros

• Comprehensive ITSM capabilities
• Integration with other LanDesk products
• Automation and workflow customization
• Reporting and analytics
• Mobile access

Cons

• Complex and time consuming implementation
• Steep learning curve
• Can be expensive for smaller organizations
• Limited third party integrations

EasyVista

Pros

• Comprehensive ITSM features
• User-friendly interface
• Automation capabilities
• Mobile access
• Customizable workflows
• Integration with third-party tools

Cons

• Steep learning curve
• Complex pricing options
• Limited scalability for large enterprises
• Lack of native remote control
• Dependency on legacy Flash technology

Pricing Comparison

LanDesk Service Management

• Subscription-Based
• Pay-As-You-Go

EasyVista

• Subscription-Based
• Pay-As-You-Go
• Custom Pricing