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LanDesk Service Management vs Web Help Desk

A side-by-side look at LanDesk Service Management and Web Help Desk. For an in-depth review of either product, follow the links below.

LanDesk Service Management

LanDesk Service Management

Business & Commerce

LanDesk Service Management is an IT service management software that helps manage IT infrastructure, assets, and services. It includes features like incident management, problem management, change management, release management, service catalog, and more.

itsmservice-deskincident-managementchange-management
Web Help Desk

Web Help Desk

Network & Admin

Web Help Desk is a web-based IT help desk and asset management software. It allows companies to track IT tickets, assets, changes, problems, and knowledge base articles. Key features include ticket management, asset tracking, user self-service portal, reports, and configuration management database.

help-deskticketingit-asset-managementknowledge-baseselfservice-portal