LimeSurvey vs UseResponse

LimeSurvey

Description: LimeSurvey is an open source online survey tool for building and publishing online surveys. It allows users to create simple to advanced surveys, add logic like branching, distribute via links, and analyze response data.

Type: software

Pricing: Open Source

UseResponse

Description: UseResponse is a customer service software that helps teams deliver fast, consistent, and personalized support across channels. It enables efficient ticket routing, knowledge base management, and automation workflows.

Type: software

LimeSurvey Features

• Questionnaire building with drag & drop interface
• Support for different question types like single-choice, multiple-choice, arrays, matrices, etc
• Skip logic and branching
• Multiple language support
• Customizable themes
• Data export in multiple formats like CSV, Excel, SPSS, etc
• Statistics and graphs for data analysis
• Access control and permissions
• Email notifications and reminders

UseResponse Features

• Omnichannel support
• Ticketing system
• Knowledge base
• Automation workflows
• SLA management
• Reporting and analytics

LimeSurvey

• Open Source

UseResponse

• Not listed