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Live Guide vs RootCause

A side-by-side look at Live Guide and RootCause. For an in-depth review of either product, follow the links below.

Live Guide

Live Guide

Remote Work & Education

Live Guide is a remote assistance software that allows support agents to see and control end user devices to troubleshoot issues in real time. It includes screen sharing, annotation tools and session recording.

screen-sharingremote-controlremote-assistancetroubleshootingsupport
RootCause

RootCause

Business & Commerce

RootCause is a root cause analysis software that helps identify the root causes of problems or issues within business processes. It provides tools to map out processes, brainstorm potential causes, structurally analyze the causes, and select the vital few root causes to address.

root-cause-analysisprocess-mappingissue-tracking