Best Live Guide Alternatives (24)
Looking for a Live Guide alternative? We've compiled the best options based on user reviews, features, and pricing to help you find the right fit.
What is Live Guide? Live Guide is a remote assistance software that allows support agents to see and control end user devices to troubleshoot issues in real time. It includes screen sharing, annotation tools and session recording.
Top Alternatives to Live Guide
ProProfs Help Desk is a cloud-based customer service software that allows companies to manage customer support tickets, self-service knowledge base, …
Zendesk Chat is a customer service software that provides live chat, messaging, and bots to help companies communicate with customers …
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Live Guide Overview
Live Guide is a remote support and screen sharing software designed for IT professionals and support teams. It enables technicians to remotely view, control and troubleshoot end user devices in real time to provide faster issue resolution.With Live Guide, support agents can initiate secure remote sessions with customers and employees to see their screens, move the mouse cursor, type on their keyboards and run diagnostic tests. The two-way screen sharing allows the user to demonstrate the issue they are having …
Quick Comparison
| Software | Pricing | Score |
|---|---|---|
| Live Guide | N/A | — |
| LiveAgent | N/A | — |
| Lime Talk | Open Source | — |
| Userlike | N/A | — |
| ProProfs Help Desk | N/A | — |
| User.com | N/A | — |
| Zendesk Chat | N/A | — |
| tawk.to | Freemium | — |
| Olark | Freemium | — |
| Tidio | N/A | — |
| Smartsupp | N/A | — |
Read full Live Guide review → | Browse Remote-Work-Education software