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Live Guide vs Zendesk Chat

A side-by-side look at Live Guide and Zendesk Chat. For an in-depth review of either product, follow the links below.

Live Guide

Live Guide

Remote Work & Education

Live Guide is a remote assistance software that allows support agents to see and control end user devices to troubleshoot issues in real time. It includes screen sharing, annotation tools and session recording.

screen-sharingremote-controlremote-assistancetroubleshootingsupport
Zendesk Chat

Zendesk Chat

Social & Communications

Zendesk Chat is a customer service software that provides live chat, messaging, and bots to help companies communicate with customers in real-time on their website, mobile app, and messaging apps. It's part of the Zendesk customer experience platform.

live-chatmessagingbotscustomer-service