Live Helper Chat vs Comm100 Live Chat

Struggling to choose between Live Helper Chat and Comm100 Live Chat? Both products offer unique advantages, making it a tough decision.

Live Helper Chat is a Social & Communications solution with tags like chat, live-chat, customer-service, messaging, realtime.

It boasts features such as Real-time chat, Multiple chat agents, Canned responses, File sharing, CRM integration, Helpdesk integration, Visitor monitoring, Chat transcripts, Customizable interface, Multilingual support and pros including Open source and free, Easy to install and use, Good feature set for the price, Active community support, Customizable and extensible.

On the other hand, Comm100 Live Chat is a Social & Communications product tagged with live-chat, customer-service, help-desk, email-management, realtime-communication.

Its standout features include Real-time live chat, Chatbot automation, Visitor monitoring, Chat transfer, Chat surveys, Chat templates, Customizable chat widget, Agent collaboration, Reporting and analytics, and it shines with pros like Easy to use interface, Comprehensive features, Good value for money, Great customer support, Highly customizable.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Live Helper Chat

Live Helper Chat

Live Helper Chat is an open-source live chat software that allows websites to communicate with visitors in real-time. It offers features like multiple chat agents, canned messages, file sharing, and integration with CRM and helpdesk tools.

Categories:
chat live-chat customer-service messaging realtime

Live Helper Chat Features

  1. Real-time chat
  2. Multiple chat agents
  3. Canned responses
  4. File sharing
  5. CRM integration
  6. Helpdesk integration
  7. Visitor monitoring
  8. Chat transcripts
  9. Customizable interface
  10. Multilingual support

Pricing

  • Open Source
  • Custom Pricing

Pros

Open source and free

Easy to install and use

Good feature set for the price

Active community support

Customizable and extensible

Cons

Can be resource intensive

Limited native mobile support

Steep learning curve for customization

Lacks some advanced features of paid solutions


Comm100 Live Chat

Comm100 Live Chat

Comm100 Live Chat is a customer service software that provides live chat, email management, and help desk features for companies to communicate with customers in real-time. It's an easy-to-use and customizable solution for small businesses.

Categories:
live-chat customer-service help-desk email-management realtime-communication

Comm100 Live Chat Features

  1. Real-time live chat
  2. Chatbot automation
  3. Visitor monitoring
  4. Chat transfer
  5. Chat surveys
  6. Chat templates
  7. Customizable chat widget
  8. Agent collaboration
  9. Reporting and analytics

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to use interface

Comprehensive features

Good value for money

Great customer support

Highly customizable

Cons

Can be pricey for larger teams

Some limitations in free plan

Integration with other software can be tricky