Live Helper Chat vs Comm100 Live Chat

Struggling to choose between Live Helper Chat and Comm100 Live Chat? Both products offer unique advantages, making it a tough decision.

Live Helper Chat is a Social & Communications solution with tags like chat, live-chat, customer-service, messaging, realtime.

It boasts features such as Real-time chat, Multiple chat agents, Canned responses, File sharing, CRM integration, Helpdesk integration, Visitor monitoring, Chat transcripts, Customizable interface, Multilingual support and pros including Open source and free, Easy to install and use, Good feature set for the price, Active community support, Customizable and extensible.

On the other hand, Comm100 Live Chat is a Social & Communications product tagged with live-chat, customer-service, help-desk, email-management, realtime-communication.

Its standout features include Real-time live chat, Chatbot automation, Visitor monitoring, Chat transfer, Chat surveys, Chat templates, Customizable chat widget, Agent collaboration, Reporting and analytics, and it shines with pros like Easy to use interface, Comprehensive features, Good value for money, Great customer support, Highly customizable.

Feature	Live Helper Chat	Comm100 Live Chat
Overall Score	N/A	N/A
Primary Category	Social & Communications	Social & Communications

Product Overview

Live Helper Chat

Description: Live Helper Chat is an open-source live chat software that allows websites to communicate with visitors in real-time. It offers features like multiple chat agents, canned messages, file sharing, and integration with CRM and helpdesk tools.

Comm100 Live Chat

Description: Comm100 Live Chat is a customer service software that provides live chat, email management, and help desk features for companies to communicate with customers in real-time. It's an easy-to-use and customizable solution for small businesses.

Key Features Comparison

Live Helper Chat Features

• Real-time chat
• Multiple chat agents
• Canned responses
• File sharing
• CRM integration
• Helpdesk integration
• Visitor monitoring
• Chat transcripts
• Customizable interface
• Multilingual support

Comm100 Live Chat Features

• Real-time live chat
• Chatbot automation
• Visitor monitoring
• Chat transfer
• Chat surveys
• Chat templates
• Customizable chat widget
• Agent collaboration
• Reporting and analytics

Pros & Cons Analysis

Live Helper Chat

Pros

• Open source and free
• Easy to install and use
• Good feature set for the price
• Active community support
• Customizable and extensible

Cons

• Can be resource intensive
• Limited native mobile support
• Steep learning curve for customization
• Lacks some advanced features of paid solutions

Comm100 Live Chat

Pros

• Easy to use interface
• Comprehensive features
• Good value for money
• Great customer support
• Highly customizable

Cons

• Can be pricey for larger teams
• Some limitations in free plan
• Integration with other software can be tricky

Pricing Comparison

Live Helper Chat

• Open Source
• Custom Pricing

Comm100 Live Chat

• Freemium
• Subscription-Based