Liveeds vs 1freechat

Struggling to choose between Liveeds and 1freechat? Both products offer unique advantages, making it a tough decision.

Liveeds is a Online Services solution with tags like live-chat, realtime-support, visitor-tracking, chat-transfers, canned-responses, visitor-profiles.

It boasts features such as Real-time visitor tracking, Live chat, Chat transfers, Canned responses, Visitor profiles and pros including Improves customer engagement, Provides quick support to customers, Allows agents to handle multiple chats, Pre-defined responses save time, Visitor profiles provide context.

On the other hand, 1freechat is a Social & Communications product tagged with chat, messaging, live-chat, open-source.

Its standout features include Real-time chat, Public and private chat rooms, User accounts and profiles, Emoticons and chat formatting, Moderation tools, Customizable interface, Mobile support, Multilingual, and it shines with pros like Free and open source, Lightweight and fast, Easy to install and configure, Active development community, Highly customizable, Scales well for large communities.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Liveeds

Liveeds

Liveeds is a live chat and support software that allows companies to communicate with customers in real-time on their website. It has features like real-time visitor tracking, chat transfers, canned responses, and visitor profiles to improve customer experience.

Categories:
live-chat realtime-support visitor-tracking chat-transfers canned-responses visitor-profiles

Liveeds Features

  1. Real-time visitor tracking
  2. Live chat
  3. Chat transfers
  4. Canned responses
  5. Visitor profiles

Pricing

  • Subscription-Based

Pros

Improves customer engagement

Provides quick support to customers

Allows agents to handle multiple chats

Pre-defined responses save time

Visitor profiles provide context

Cons

Can be intrusive for some visitors

Additional cost for live chat software

Requires staffing for 24/7 coverage

Canned responses seem impersonal

Complex features have learning curve


1freechat

1freechat

1freechat is a free and open source chat software that allows you to set up live chat rooms on your website. It is lightweight, customizable, and easy to integrate.

Categories:
chat messaging live-chat open-source

1freechat Features

  1. Real-time chat
  2. Public and private chat rooms
  3. User accounts and profiles
  4. Emoticons and chat formatting
  5. Moderation tools
  6. Customizable interface
  7. Mobile support
  8. Multilingual

Pricing

  • Open Source

Pros

Free and open source

Lightweight and fast

Easy to install and configure

Active development community

Highly customizable

Scales well for large communities

Cons

Limited features compared to paid options

Requires some technical knowledge to set up

Limited customization options in free version

Not ideal for large enterprises

No native apps