LiveSession vs Inspectlet

Struggling to choose between LiveSession and Inspectlet? Both products offer unique advantages, making it a tough decision.

LiveSession is a Online Services solution with tags like live-chat, customer-support, realtime-communication, reporting, thirdparty-integrations.

It boasts features such as Real-time chat, Voice and video calling, Agent assignment rules, Chat transfer, Customizable chat widgets, Third-party integrations, Reporting and analytics and pros including Easy to use interface, Scalable for growing teams, Mobile app for agents, Customizable to brand needs, Integrates with popular tools.

On the other hand, Inspectlet is a Analytics product tagged with user-behavior, heatmaps, session-recording.

Its standout features include Session recordings, Heatmaps, Form analytics, Funnel tracking, A/B testing, Custom event tracking, and it shines with pros like Detailed user session replays, Affordable pricing, Easy to implement, Good for understanding user behavior.

Feature	LiveSession	Inspectlet
Overall Score	N/A	N/A
Primary Category	Online Services	Analytics

Product Overview

LiveSession

Description: LiveSession is a live chat and customer support software. It allows companies to interact with website visitors in real-time through live chat, voice, and video features. Key capabilities include agent assignment rules, chat transfer, customizable widgets, reporting tools, and third-party integrations.

Inspectlet

Description: Inspectlet is a website analytics tool that records visitors' mouse movements, clicks, and scrolls to provide insights into user behavior. It generates session replays showing exactly how visitors interact with your site.

Key Features Comparison

LiveSession Features

• Real-time chat
• Voice and video calling
• Agent assignment rules
• Chat transfer
• Customizable chat widgets
• Third-party integrations
• Reporting and analytics

Inspectlet Features

• Session recordings
• Heatmaps
• Form analytics
• Funnel tracking
• A/B testing
• Custom event tracking

Pros & Cons Analysis

LiveSession

Pros

• Easy to use interface
• Scalable for growing teams
• Mobile app for agents
• Customizable to brand needs
• Integrates with popular tools

Cons

• Can get pricey for larger teams
• Limited customization in lower tiers
• No call center functionality

Inspectlet

Pros

• Detailed user session replays
• Affordable pricing
• Easy to implement
• Good for understanding user behavior

Cons

• Limited customization options
• No mobile app
• Can slow down page load times

Pricing Comparison

LiveSession

• Freemium
• Subscription-Based

Inspectlet

• Freemium
• Subscription-Based