LiveSession vs Smartlook
Struggling to choose between LiveSession and Smartlook? Both products offer unique advantages, making it a tough decision.
LiveSession is a Online Services solution with tags like live-chat, customer-support, realtime-communication, reporting, thirdparty-integrations.
It boasts features such as Real-time chat, Voice and video calling, Agent assignment rules, Chat transfer, Customizable chat widgets, Third-party integrations, Reporting and analytics and pros including Easy to use interface, Scalable for growing teams, Mobile app for agents, Customizable to brand needs, Integrates with popular tools.
On the other hand, Smartlook is a Ai Tools & Services product tagged with analytics, heatmaps, recordings, user-behavior.
Its standout features include Session recordings, Heatmaps, Funnels, Form analytics, User analytics, and it shines with pros like Easy to implement, Affordable pricing, Good customer support, Intuitive dashboard.
To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.
LiveSession
LiveSession is a live chat and customer support software. It allows companies to interact with website visitors in real-time through live chat, voice, and video features. Key capabilities include agent assignment rules, chat transfer, customizable widgets, reporting tools, and third-party integrations.
Categories:
LiveSession Features
- Real-time chat
- Voice and video calling
- Agent assignment rules
- Chat transfer
- Customizable chat widgets
- Third-party integrations
- Reporting and analytics
Pricing
- Freemium
- Subscription-Based
Pros
Cons
Smartlook
Smartlook is a user experience analytics software that records visitors' interactions on websites and mobile apps. It generates heatmaps, session recordings, and user analytics to help understand user behavior.
Categories:
Smartlook Features
- Session recordings
- Heatmaps
- Funnels
- Form analytics
- User analytics
Pricing
- Freemium
- Subscription-Based