ManageEngine ServiceDesk Plus vs Loginventory

Struggling to choose between ManageEngine ServiceDesk Plus and Loginventory? Both products offer unique advantages, making it a tough decision.

ManageEngine ServiceDesk Plus is a Business & Commerce solution with tags like help-desk, ticketing, asset-management, change-management, knowledge-base.

It boasts features such as Incident management, Problem management, Change management, Service catalog, Knowledge base, CMDB, SLA management, Reporting and analytics and pros including User-friendly interface, Robust functionality for ITSM processes, Integration with Active Directory, Customizable dashboards, Mobile access, Affordable pricing.

On the other hand, Loginventory is a Network & Admin product tagged with inventory, hardware-tracking, software-tracking, license-management, reporting.

Its standout features include Asset discovery and inventory, Software license management, Hardware inventory, Network scanning, Customizable asset fields, Barcode scanning, Reporting and dashboards, REST API, and it shines with pros like Free and open source, Simple and intuitive interface, Cross-platform support, Active community support, Customizable and extensible, Scales for large environments.

Feature	ManageEngine ServiceDesk Plus	Loginventory
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Network & Admin

Product Overview

ManageEngine ServiceDesk Plus

Description: ManageEngine ServiceDesk Plus is an IT help desk software that provides ticketing, asset management, change management, and knowledge base capabilities for IT support teams. It helps manage service requests, problems, contracts, licenses, vendors, and more.

Loginventory

Description: Loginventory is an open-source asset and inventory management software designed for IT teams. It allows you to track hardware and software assets across your organization, manage licenses, generate reports, and more. Loginventory has a simple, intuitive interface making IT asset management easy.

Key Features Comparison

ManageEngine ServiceDesk Plus Features

• Incident management
• Problem management
• Change management
• Service catalog
• Knowledge base
• CMDB
• SLA management
• Reporting and analytics

Loginventory Features

• Asset discovery and inventory
• Software license management
• Hardware inventory
• Network scanning
• Customizable asset fields
• Barcode scanning
• Reporting and dashboards
• REST API

Pros & Cons Analysis

ManageEngine ServiceDesk Plus

Pros

• User-friendly interface
• Robust functionality for ITSM processes
• Integration with Active Directory
• Customizable dashboards
• Mobile access
• Affordable pricing

Cons

• Steep learning curve
• Limitations in advanced reporting
• Third-party integrations can be tricky
• Lacks advanced AI/ML capabilities

Loginventory

Pros

• Free and open source
• Simple and intuitive interface
• Cross-platform support
• Active community support
• Customizable and extensible
• Scales for large environments

Cons

• Limited mobile device support
• No cloud hosting option
• Can be resource intensive for very large networks
• Lacks ITIL change management

Pricing Comparison

ManageEngine ServiceDesk Plus

• Free
• Freemium
• Subscription-Based

Loginventory

• Open Source
• Free