Best ManageEngine ServiceDesk Plus Alternatives (33)

Looking for a ManageEngine ServiceDesk Plus alternative? We've compiled the best options based on user reviews, features, and pricing to help you find the right fit.

What is ManageEngine ServiceDesk Plus? ManageEngine ServiceDesk Plus is an IT help desk software that provides ticketing, asset management, change management, and knowledge base capabilities for IT support teams. It helps manage service requests, problems, contracts, licenses, vendors, and more.

Top Alternatives to ManageEngine ServiceDesk Plus

JIRA

JIRA

free

JIRA, a powerful project management and issue tracking tool by Atlassian. Streamline workflows, track tasks, and facilitate team collaboration. With …

Score: 1

versaSRS is a cloud-based IT service management solution that helps businesses align IT with business goals and improve operational efficiency. …

Simple It Helpdesk is an easy to use help desk and customer service software. It allows companies to track, manage, …

zipBoard is an online virtual whiteboard and collaboration software. It allows teams to brainstorm ideas, diagram concepts, annotate documents, and …

GoodDay is a calendar and scheduling app designed to help users plan and organize their day. It has features like …

Loginventory

Loginventory

Open Source

Loginventory is an open-source asset and inventory management software designed for IT teams. It allows you to track hardware and …

Network Device Discovery software scans local networks to identify all active devices like computers, printers, switches, access points, and more. …

Codegiant

Codegiant

Freemium

Codegiant is a code editor and IDE designed for web development. It includes features like syntax highlighting, code completion, debugging …

Marmotte

Marmotte

Open Source

Marmotte is an open-source note taking and knowledge management software. It allows users to create notes, notebooks, and tags to …

Ralph

Ralph

Open Source

Ralph is an open-source IT asset management and DCIM (Data Center Infrastructure Management) software. It helps organizations track hardware and …

InvGate Service Desk is an IT service management software that allows companies to track, manage, and resolve IT support tickets. …

GLPI

GLPI

Open Source

GLPI is an open source IT asset management and help desk software. It allows organizations to inventory their IT hardware …

A1 Project Manager is project management software designed for agile teams to plan, track, and manage projects. It provides tools …

ServiceNow is a cloud-based IT service management (ITSM) platform that helps manage and automate IT service processes. It offers various …

Vivantio

Vivantio

Subscription

Vivantio is a provider of cloud-based IT service management software. It offers solutions for IT help desks, asset management, project …

Sygma is a vector graphics editor for Windows focused on illustration, layout, tracing, and prototyping. It offers a minimalistic and …

Request Tracker

Request Tracker

Open Source

Request Tracker (RT) is an open source issue tracking system that allows organizations to manage requests, bugs, tasks, changes, documents …

VisionProject is a project management software designed for creative teams and agencies. It provides tools for task management, time tracking, …

Jira Clone

Jira Clone

Open Source

A Jira clone is project management software that mimics the core functionalities of Atlassian's Jira product. It provides tools for …

Docusnap is a software tool used to document IT infrastructure and systems. It scans networks to discover devices, servers, and …

InvGate Assets is an asset management software that helps organizations track IT hardware and software assets. It provides features like …

More Similar Software

ManageEngine ServiceDesk Plus Overview

ManageEngine ServiceDesk Plus is a comprehensive IT help desk and asset management software designed to help IT support teams deliver excellent service. It provides powerful ticketing management to track, prioritize, and resolve inbound inquiries and service requests. The multi-channel support option allows end users to raise tickets via email, portal, chat, phone call, through social media as well as through mobile apps.Key capabilities and benefits include:Incident, problem, change, release, service request, knowledge base, CMDB, contract and license managementSLA enforcement with …

Quick Comparison

SoftwarePricingScore
ManageEngine ServiceDesk PlusN/A
JIRAfree1
versaSRS Service ManagementSubscription
Simple It HelpdeskN/A
zipBoardN/A
GoodDayN/A
LoginventoryOpen Source
Network Device DiscoveryN/A
CodegiantFreemium
MarmotteOpen Source
RalphOpen Source

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