Looking for a ManageEngine ServiceDesk Plus alternative? We've compiled the best options based on user reviews, features, and pricing to help you find the right fit.
What is ManageEngine ServiceDesk Plus? ManageEngine ServiceDesk Plus is an IT help desk software that provides ticketing, asset management, change management, and knowledge base capabilities for IT support teams. It helps manage service requests, problems, contracts, licenses, vendors, and more.
versaSRS is a cloud-based IT service management solution that helps businesses align IT with business goals and improve operational efficiency. …
Simple It Helpdesk is an easy to use help desk and customer service software. It allows companies to track, manage, …
Loginventory is an open-source asset and inventory management software designed for IT teams. It allows you to track hardware and …
Network Device Discovery software scans local networks to identify all active devices like computers, printers, switches, access points, and more. …
InvGate Service Desk is an IT service management software that allows companies to track, manage, and resolve IT support tickets. …
A1 Project Manager is project management software designed for agile teams to plan, track, and manage projects. It provides tools …
ServiceNow is a cloud-based IT service management (ITSM) platform that helps manage and automate IT service processes. It offers various …
Request Tracker (RT) is an open source issue tracking system that allows organizations to manage requests, bugs, tasks, changes, documents …
VisionProject is a project management software designed for creative teams and agencies. It provides tools for task management, time tracking, …
A Jira clone is project management software that mimics the core functionalities of Atlassian's Jira product. It provides tools for …
InvGate Assets is an asset management software that helps organizations track IT hardware and software assets. It provides features like …
ManageEngine ServiceDesk Plus is a comprehensive IT help desk and asset management software designed to help IT support teams deliver excellent service. It provides powerful ticketing management to track, prioritize, and resolve inbound inquiries and service requests. The multi-channel support option allows end users to raise tickets via email, portal, chat, phone call, through social media as well as through mobile apps.Key capabilities and benefits include:Incident, problem, change, release, service request, knowledge base, CMDB, contract and license managementSLA enforcement with …
| Software | Pricing | Score |
|---|---|---|
| ManageEngine ServiceDesk Plus | N/A | — |
| JIRA | free | 1 |
| versaSRS Service Management | Subscription | — |
| Simple It Helpdesk | N/A | — |
| zipBoard | N/A | — |
| GoodDay | N/A | — |
| Loginventory | Open Source | — |
| Network Device Discovery | N/A | — |
| Codegiant | Freemium | — |
| Marmotte | Open Source | — |
| Ralph | Open Source | — |
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