MAXQDA vs Support Incident Tracker
A side-by-side look at MAXQDA and Support Incident Tracker. For an in-depth review of either product, follow the links below.
MAXQDA
MAXQDA is a qualitative data analysis software used for organizing, analyzing and visualizing textual, graphical and audio/video data. It allows importing data from interviews, focus groups, surveys, audio, videos, tweets, literature, webpages, images, PDFs and more. Key features include coding text, retrieving coded segments, visualizing connections in data, analyzing text with text mining tools, transcribing audio/video files, and team collaboration.
Support Incident Tracker
Support Incident Tracker is a help desk software that allows companies to track, manage and resolve customer support tickets. It includes features like ticket assignment, SLA tracking, knowledge base, and reporting.