Medallia vs SoGoSurvey
Struggling to choose between Medallia and SoGoSurvey? Both products offer unique advantages, making it a tough decision.
Medallia is a Business & Commerce solution with tags like surveys, social-media-monitoring, text-analytics, customer-feedback.
It boasts features such as Surveys - Create and send surveys via email, SMS, web links to collect customer feedback, Text Analytics - Analyze open-ended survey responses and social media posts using NLP and sentiment analysis, Social Media Monitoring - Track mentions and analyze social media conversations, Dashboards - Visualize feedback data and insights with customizable dashboards, Alerts - Get notified when feedback matches specified criteria, Integration - Integrate with CRM, support, and operational data sources, Reporting - Generate standard and custom reports from feedback data and pros including Powerful analytics and dashboards, Flexible data collection methods, Integration with other systems, Industry-specific solutions, Scales to large deployments.
On the other hand, SoGoSurvey is a Business & Commerce product tagged with survey, questionnaire, feedback.
Its standout features include Drag & drop survey builder, Customizable design themes, Skip logic & branching, Multiple question types, Data analytics & reports, Real-time results, Custom branding, Multi-language support, Email/link distribution, Survey logic, Data exports, Partial responses, Response validation, Survey versioning, User permissions, API access, Single & multi-page surveys, Mobile optimization, Survey quotas, Data filters, Custom CSS, White labeling, Survey cloning, and it shines with pros like Intuitive drag & drop builder, Customizable design themes, Powerful skip logic, Robust analytics and reports, Real-time results, Multi-language support, Easy distribution, Partial response saving, Survey versioning, API access, Mobile optimized.
To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.
Medallia
Medallia is a customer experience management software that helps companies collect feedback from customers, analyze it, and take action to improve products, services, and operations. It provides surveys, social media monitoring, text analytics, and integration with operational data.
Categories:
Medallia Features
- Surveys - Create and send surveys via email, SMS, web links to collect customer feedback
- Text Analytics - Analyze open-ended survey responses and social media posts using NLP and sentiment analysis
- Social Media Monitoring - Track mentions and analyze social media conversations
- Dashboards - Visualize feedback data and insights with customizable dashboards
- Alerts - Get notified when feedback matches specified criteria
- Integration - Integrate with CRM, support, and operational data sources
- Reporting - Generate standard and custom reports from feedback data
Pricing
- Subscription-Based
Pros
Cons
SoGoSurvey
SoGoSurvey is an online survey and questionnaire builder that allows users to easily create, distribute, and analyze surveys. It provides templates and customization options to design professional-looking surveys.
Categories:
SoGoSurvey Features
- Drag & drop survey builder
- Customizable design themes
- Skip logic & branching
- Multiple question types
- Data analytics & reports
- Real-time results
- Custom branding
- Multi-language support
- Email/link distribution
- Survey logic
- Data exports
- Partial responses
- Response validation
- Survey versioning
- User permissions
- API access
- Single & multi-page surveys
- Mobile optimization
- Survey quotas
- Data filters
- Custom CSS
- White labeling
- Survey cloning
Pricing
- Freemium
- Subscription-based