Mibew vs MyLiveChat

Struggling to choose between Mibew and MyLiveChat? Both products offer unique advantages, making it a tough decision.

Mibew is a Social & Communications solution with tags like chat, live-chat, customer-support, messaging.

It boasts features such as Real-time visitor monitoring, Operator-visitor chat, File transfers, Customizable interface, Multilingual support, Mobile support, Integration with CRM systems, Chat history and transcripts, Canned responses, Chat invitations, Visitor blocking, Chat statistics and analytics and pros including Open source and free, Lightweight and fast, Easy to install and configure, Highly customizable, Good community support.

On the other hand, MyLiveChat is a Social & Communications product tagged with live-chat, messaging, realtime, analytics, mobile-apps.

Its standout features include Unlimited agents, Canned responses, Email integration, Mobile apps, Analytics, and it shines with pros like Easy to use interface, Customizable chat widget, Real-time visitor monitoring, Automated greetings, Detailed analytics.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Mibew

Mibew

Mibew is an open-source live chat software for websites. It allows website visitors to chat with site operators in real-time. Mibew is lightweight, customizable, and easy to integrate.

Categories:
chat live-chat customer-support messaging

Mibew Features

  1. Real-time visitor monitoring
  2. Operator-visitor chat
  3. File transfers
  4. Customizable interface
  5. Multilingual support
  6. Mobile support
  7. Integration with CRM systems
  8. Chat history and transcripts
  9. Canned responses
  10. Chat invitations
  11. Visitor blocking
  12. Chat statistics and analytics

Pricing

  • Open Source

Pros

Open source and free

Lightweight and fast

Easy to install and configure

Highly customizable

Good community support

Cons

Limited features compared to paid solutions

Lacks advanced analytics

No native mobile apps

Requires self-hosting


MyLiveChat

MyLiveChat

MyLiveChat is a live chat and messaging software designed for businesses to communicate with website visitors in real-time. It offers features like unlimited agents, canned responses, email integration, mobile apps, and analytics.

Categories:
live-chat messaging realtime analytics mobile-apps

MyLiveChat Features

  1. Unlimited agents
  2. Canned responses
  3. Email integration
  4. Mobile apps
  5. Analytics

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to use interface

Customizable chat widget

Real-time visitor monitoring

Automated greetings

Detailed analytics

Cons

Limited third-party integrations

No phone support

Can get pricey for large teams