Microsoft Remote Desktop vs GoTo Resolve

Struggling to choose between Microsoft Remote Desktop and GoTo Resolve? Both products offer unique advantages, making it a tough decision.

Microsoft Remote Desktop is a Remote Work & Education solution with tags like remote-desktop, remote-access, microsoft.

It boasts features such as Remote access and control of another PC over the internet or LAN, Encrypted connections for security, File transfer between computers, Multi-monitor support, Audio redirection, Clipboard sharing, Printer redirection, Drive redirection, VPN connectivity, Customizable settings and preferences and pros including Secure remote access, Easy to set up and use, Good performance, Works across platforms, Free with Windows OS, Minimal impact on remote PC.

On the other hand, GoTo Resolve is a Business & Commerce product tagged with help-desk, it-support, ticket-management, slas, asset-tracking, knowledge-base.

Its standout features include Ticket management, SLA management, Asset tracking, Knowledge base, Reporting and analytics, Automation and workflows, Self-service portal, Integration with other tools, and it shines with pros like Intuitive and easy to use interface, Robust ticket management capabilities, Powerful automation features, Good knowledge base and self-service options, Flexible pricing options.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.