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MongooseIM platform vs Zendesk

A side-by-side look at MongooseIM platform and Zendesk. For an in-depth review of either product, follow the links below.

MongooseIM platform

MongooseIM platform

Social & Communications

MongooseIM is an open source instant messaging and chat server. It is highly scalable and can handle millions of concurrent users. MongooseIM is built on Erlang/OTP for reliability and performance.

chatmessagingxmpperlangscalableopen-source
Zendesk

Zendesk

Online Services

Zendesk is a customer service software company that provides products to manage customer support interactions. Its flagship product, Zendesk Support, is a help desk ticketing system that allows companies to track, respond to, and resolve customer support tickets.

help-deskticketing-systemcustomer-servicecustomer-support