Nice.Chat vs tawk.to

Struggling to choose between Nice.Chat and tawk.to? Both products offer unique advantages, making it a tough decision.

Nice.Chat is a Social & Communications solution with tags like customer-service, live-chat, realtime-communication.

It boasts features such as Real-time messaging, Team inbox, Visitor tracking, Customizable chatbox, Chatbot integration, Mobile app, Reporting and analytics and pros including Easy to use interface, Multiple language support, Customizable chatbox, Chatbot integration, Mobile app available.

On the other hand, tawk.to is a Online Services product tagged with chat, live-chat, customer-support.

Its standout features include Real-time messaging, Customizable widgets, Visitor analytics, Multi-agent support, File sharing, Canned responses, Mobile app, Third-party integrations, and it shines with pros like Free basic plan, Easy to set up, No downloads required, Customizable interface, Good for small businesses.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Nice.Chat

Nice.Chat

Nice.Chat is a customer service and live chat software that allows companies to communicate with website visitors in real-time through chat windows. It aims to improve conversion rates and customer satisfaction.

Categories:
customer-service live-chat realtime-communication

Nice.Chat Features

  1. Real-time messaging
  2. Team inbox
  3. Visitor tracking
  4. Customizable chatbox
  5. Chatbot integration
  6. Mobile app
  7. Reporting and analytics

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to use interface

Multiple language support

Customizable chatbox

Chatbot integration

Mobile app available

Cons

Limited third-party integrations

No video/voice calling


tawk.to

tawk.to

tawk.to is a free live chat software that allows websites to talk to visitors in real-time. It's easy to set up with no downloads required, has customizable widgets, and provides visitor analytics.

Categories:
chat live-chat customer-support

Tawk.to Features

  1. Real-time messaging
  2. Customizable widgets
  3. Visitor analytics
  4. Multi-agent support
  5. File sharing
  6. Canned responses
  7. Mobile app
  8. Third-party integrations

Pricing

  • Freemium

Pros

Free basic plan

Easy to set up

No downloads required

Customizable interface

Good for small businesses

Cons

Limited features in free version

Can be slow at times

No video/voice calling

Limited customization in free plan