Odoo vs Zoho CRM

Struggling to choose between Odoo and Zoho CRM? Both products offer unique advantages, making it a tough decision.

Odoo is a Business & Commerce solution with tags like open-source, customizable, accounting, inventory, crm, sales, project-management.

It boasts features such as CRM, Accounting, Inventory Management, eCommerce, Point of Sale, Project Management, Purchase Management, Manufacturing, HR, Marketing Automation and pros including Open source, Highly customizable, Modular structure, Large community support, Available on premise or in cloud, Mobile app available, Integrates with other systems.

On the other hand, Zoho CRM is a Business & Commerce product tagged with crm, sales, marketing, support.

Its standout features include Contact management, Pipeline tracking, Lead scoring, Reporting, Marketing automation, Sales forecasting, Customer support, Mobile app, Customizable dashboards, Workflow automation, and it shines with pros like Comprehensive CRM features, Affordable pricing, Intuitive user interface, Integrates with other Zoho apps, Strong customer support, Scalable for businesses of all sizes.

Feature	Odoo	Zoho CRM
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Business & Commerce

Product Overview

Odoo

Description: Odoo is an open source enterprise resource planning (ERP) software that covers a wide range of business needs such as accounting, inventory, CRM, sales, project management, and more. It is highly customizable and has a large community supporting it.

Zoho CRM

Description: Zoho CRM is a customer relationship management platform that helps businesses manage sales, marketing, customer support, and overall customer engagement. It includes features like contact management, pipeline tracking, lead scoring, and reporting.

Key Features Comparison

Odoo Features

• CRM
• Accounting
• Inventory Management
• eCommerce
• Point of Sale
• Project Management
• Purchase Management
• Manufacturing
• HR
• Marketing Automation

Zoho CRM Features

• Contact management
• Pipeline tracking
• Lead scoring
• Reporting
• Marketing automation
• Sales forecasting
• Customer support
• Mobile app
• Customizable dashboards
• Workflow automation

Pros & Cons Analysis

Odoo

Pros

• Open source
• Highly customizable
• Modular structure
• Large community support
• Available on premise or in cloud
• Mobile app available
• Integrates with other systems

Cons

• Steep learning curve
• Can be complex for small businesses
• Third party apps vary in quality
• Upgrades can cause issues
• Limited support options

Zoho CRM

Pros

• Comprehensive CRM features
• Affordable pricing
• Intuitive user interface
• Integrates with other Zoho apps
• Strong customer support
• Scalable for businesses of all sizes

Cons

• Limited customization options
• Steep learning curve for complex features
• Limited third-party integrations compared to some competitors
• Mobile app has limited functionality compared to desktop version

Pricing Comparison

Odoo

• Open Source
• Subscription-Based

Zoho CRM

• Freemium
• Subscription-Based