Openfire vs Smartsupp
A side-by-side look at Openfire and Smartsupp. For an in-depth review of either product, follow the links below.
Openfire
Social & Communications
Openfire is an open source instant messaging and chat server. It uses the XMPP protocol and can be configured to work with many chat clients such as Spark, Pidgin, and Web clients. It is written in Java and has features like group chat, messaging archive, and plugins.
xmppchat-serveropen-sourcejava
Smartsupp
Online Services
Smartsupp is a customer support software that allows companies to communicate with website visitors in real-time via chat, audio/video calls, and co-browsing. It offers features like automated greetings, proactive chat invitations, real-time visitor tracking, and analytics.
chatlive-chatcustomer-serviceanalytics
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