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OpenSupports vs OpsGenie

A side-by-side look at OpenSupports and OpsGenie. For an in-depth review of either product, follow the links below.

OpenSupports

OpenSupports

Business & Commerce

OpenSupports is an open-source help desk and customer support ticketing system. It allows companies to manage customer support requests and internal help desk tickets through a web-based interface.

help-deskticketing-systemcustomer-supportopen-source
OpsGenie

OpsGenie

Online Services

OpsGenie is an incident management and on-call scheduling platform designed for operating always-on services. It enables teams to plan for and respond to service disruptions quickly by notifying the right people using alerts and on-call schedules.

incident-managementalertingoncall-scheduling