osTicket vs PHPRunner

osTicket

Description: osTicket is an open source ticket support system that allows companies to track, prioritize, and solve customer support tickets. It is lightweight, easy to set up, and enables efficient workflow.

Type: software

Pricing: Open Source

PHPRunner

Description: PHPRunner is a tool for quickly building business web applications without coding. It allows you to visually design databases, forms, reports, and interfaces to create custom CRM, ERP, inventory and other systems in PHP and MySQL.

Type: software

osTicket Features

• Ticket management
• Email piping
• Knowledgebase
• SLA enforcement
• Canned responses
• Ticket filters
• User roles and permissions
• Multilingual support
• REST API

PHPRunner Features

• Visual application builder
• Automatic CRUD code generation
• Support for MySQL, PostgreSQL, MS SQL Server and Oracle databases
• Responsive design and Bootstrap support
• User management, roles and permissions
• Charts, dashboards and printable reports
• Email integration and scheduler
• Data import and export
• Multi-language support

osTicket

• Open Source

PHPRunner

• Not listed