PagerDuty vs Splunk On-Call

Struggling to choose between PagerDuty and Splunk On-Call? Both products offer unique advantages, making it a tough decision.

PagerDuty is a Online Services solution with tags like incident-response, oncall-management, alerting, scheduling.

It boasts features such as Incident Management, On-Call Scheduling, Alerting & Notifications, Reporting & Analytics, Automated Incident Response, Integrations and pros including Reliable incident response, Flexible scheduling and escalation, Real-time notifications, Insightful analytics, Automation and integration capabilities, Enterprise-grade security.

On the other hand, Splunk On-Call is a Network & Admin product tagged with incident-management, alerting, collaboration, itsm, monitoring-integration.

Its standout features include Incident management, Alert aggregation, On-call scheduling, Collaboration tools, Reporting and analytics, and it shines with pros like Integrates with many monitoring tools, Automates incident response workflows, Enables efficient on-call collaboration, Provides visibility into SLA compliance.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

PagerDuty

PagerDuty

PagerDuty is an incident response and on-call management platform designed to improve operations. It helps teams detect and resolve infrastructure issues quickly by alerting the right people through phone, SMS or email based on on-call schedules.

Categories:
Online Services Incident Management
incident-response oncall-management alerting scheduling

PagerDuty Features

  1. Incident Management
  2. On-Call Scheduling
  3. Alerting & Notifications
  4. Reporting & Analytics
  5. Automated Incident Response
  6. Integrations

Pricing

  • Subscription-Based

Pros

Reliable incident response

Flexible scheduling and escalation

Real-time notifications

Insightful analytics

Automation and integration capabilities

Enterprise-grade security

Cons

Can be complex for smaller teams

Requires training and onboarding

Integration setup can be tricky

Analytics features in higher tiers only

Potentially high cost at scale

Splunk On-Call

Splunk On-Call

Splunk On-Call is an incident management platform that helps teams collaborate to resolve IT incidents quickly. It integrates with monitoring tools to automatically create alerts, enables efficient communication between on-call responders, and provides visibility into SLA compliance.

Categories:
Network & Admin It Operations Management
incident-management alerting collaboration itsm monitoring-integration

Splunk On-Call Features

  1. Incident management
  2. Alert aggregation
  3. On-call scheduling
  4. Collaboration tools
  5. Reporting and analytics

Pricing

  • Subscription-Based

Pros

Integrates with many monitoring tools

Automates incident response workflows

Enables efficient on-call collaboration

Provides visibility into SLA compliance

Cons

Can be complex to set up and customize

Mobile app could be better

Lacks advanced machine learning capabilities