Peek in vs ClickDesk
Struggling to choose between Peek in and ClickDesk? Both products offer unique advantages, making it a tough decision.
Peek in is a Productivity solution with tags like screen-recording, annotation, video-capture.
It boasts features such as Screen recording, Webcam recording, Drawing tools, Text annotations, Cursor highlighting, GIF recorder, Basic video editing and pros including Free and open source, Lightweight and easy to use, Intuitive interface, No watermarks on exports, Customizable hotkeys, GIF support.
On the other hand, ClickDesk is a Business & Commerce product tagged with help-desk, customer-support, shared-inbox, knowledge-base, customer-portal, automation-workflows.
Its standout features include Shared inbox, Knowledge base, Customer portal, Automation workflows, Live chat, Email support, Social media integration, Ticketing system, SLA and reporting, and it shines with pros like Intuitive interface, Omnichannel support, Customizable workflows, Robust knowledge base, Real-time analytics.
To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.
Peek in
Peek in is a lightweight screen recorder and annotation tool for windows. It allows users to easily record their screen, webcam, add text annotations, cursors and more. Peek in is designed to be simple and intuitive to use for quick screen recordings.
Categories:
Peek in Features
- Screen recording
- Webcam recording
- Drawing tools
- Text annotations
- Cursor highlighting
- GIF recorder
- Basic video editing
Pricing
- Free
- Open Source
Pros
Cons
ClickDesk
ClickDesk is a customer service and help desk software that allows companies to provide online customer support through multiple channels like email, live chat, phone calls and social media. It includes features like shared inbox, knowledge base, customer portal and automation workflows.
Categories:
ClickDesk Features
- Shared inbox
- Knowledge base
- Customer portal
- Automation workflows
- Live chat
- Email support
- Social media integration
- Ticketing system
- SLA and reporting
Pricing
- Subscription-Based