Peek in vs ClickDesk

Struggling to choose between Peek in and ClickDesk? Both products offer unique advantages, making it a tough decision.

Peek in is a Productivity solution with tags like screen-recording, annotation, video-capture.

It boasts features such as Screen recording, Webcam recording, Drawing tools, Text annotations, Cursor highlighting, GIF recorder, Basic video editing and pros including Free and open source, Lightweight and easy to use, Intuitive interface, No watermarks on exports, Customizable hotkeys, GIF support.

On the other hand, ClickDesk is a Business & Commerce product tagged with help-desk, customer-support, shared-inbox, knowledge-base, customer-portal, automation-workflows.

Its standout features include Shared inbox, Knowledge base, Customer portal, Automation workflows, Live chat, Email support, Social media integration, Ticketing system, SLA and reporting, and it shines with pros like Intuitive interface, Omnichannel support, Customizable workflows, Robust knowledge base, Real-time analytics.

Feature	Peek in	ClickDesk
Overall Score	N/A	N/A
Primary Category	Productivity	Business & Commerce

Product Overview

Peek in

Description: Peek in is a lightweight screen recorder and annotation tool for windows. It allows users to easily record their screen, webcam, add text annotations, cursors and more. Peek in is designed to be simple and intuitive to use for quick screen recordings.

ClickDesk

Description: ClickDesk is a customer service and help desk software that allows companies to provide online customer support through multiple channels like email, live chat, phone calls and social media. It includes features like shared inbox, knowledge base, customer portal and automation workflows.

Key Features Comparison

Peek in Features

• Screen recording
• Webcam recording
• Drawing tools
• Text annotations
• Cursor highlighting
• GIF recorder
• Basic video editing

ClickDesk Features

• Shared inbox
• Knowledge base
• Customer portal
• Automation workflows
• Live chat
• Email support
• Social media integration
• Ticketing system
• SLA and reporting

Pros & Cons Analysis

Peek in

Pros

• Free and open source
• Lightweight and easy to use
• Intuitive interface
• No watermarks on exports
• Customizable hotkeys
• GIF support

Cons

• Limited editing capabilities
• No advanced recording options
• Windows only

ClickDesk

Pros

• Intuitive interface
• Omnichannel support
• Customizable workflows
• Robust knowledge base
• Real-time analytics

Cons

• Can be pricey for small teams
• Mobile app needs improvement
• Setup and customization can be complex initially

Pricing Comparison

Peek in

• Free
• Open Source

ClickDesk

• Subscription-Based