PhoneMyPC vs GoTo Resolve

Struggling to choose between PhoneMyPC and GoTo Resolve? Both products offer unique advantages, making it a tough decision.

PhoneMyPC is a Remote Work & Education solution with tags like remote-access, remote-desktop, remote-control.

It boasts features such as Remote desktop access, File transfer, Remote printing, Remote reboot, Remote audio, Screen recording, Chat, VPN connection, Multiple monitor support, Mobile apps, End-to-end encryption and pros including Easy remote access setup, Works on any device with a browser, No port forwarding required, Secure encryption, Affordable pricing, Good performance.

On the other hand, GoTo Resolve is a Business & Commerce product tagged with help-desk, it-support, ticket-management, slas, asset-tracking, knowledge-base.

Its standout features include Ticket management, SLA management, Asset tracking, Knowledge base, Reporting and analytics, Automation and workflows, Self-service portal, Integration with other tools, and it shines with pros like Intuitive and easy to use interface, Robust ticket management capabilities, Powerful automation features, Good knowledge base and self-service options, Flexible pricing options.

Feature	PhoneMyPC	GoTo Resolve
Overall Score	N/A	N/A
Primary Category	Remote Work & Education	Business & Commerce

Product Overview

PhoneMyPC

Description: PhoneMyPC is remote access software that allows users to access their computer remotely from any phone or device with an internet connection. It provides secure and easy remote access without the need for complicated VPN setup.

GoTo Resolve

Description: GoTo Resolve is a help desk and IT support software designed to streamline customer support and manage IT tickets and tasks. It includes features like ticket management, SLAs, asset tracking, knowledge base, etc.

Key Features Comparison

PhoneMyPC Features

• Remote desktop access
• File transfer
• Remote printing
• Remote reboot
• Remote audio
• Screen recording
• Chat
• VPN connection
• Multiple monitor support
• Mobile apps
• End-to-end encryption

GoTo Resolve Features

• Ticket management
• SLA management
• Asset tracking
• Knowledge base
• Reporting and analytics
• Automation and workflows
• Self-service portal
• Integration with other tools

Pros & Cons Analysis

PhoneMyPC

Pros

• Easy remote access setup
• Works on any device with a browser
• No port forwarding required
• Secure encryption
• Affordable pricing
• Good performance

Cons

• Limited free version
• Can be slow on poor connections
• Mobile apps cost extra
• No ad hoc connections

GoTo Resolve

Pros

• Intuitive and easy to use interface
• Robust ticket management capabilities
• Powerful automation features
• Good knowledge base and self-service options
• Flexible pricing options

Cons

• Mobile app could be better
• Setup and configuration can be complex initially
• Reporting is not as customizable as some competitors
• Lacks native social media integration

Pricing Comparison

PhoneMyPC

• Freemium
• Subscription-based

GoTo Resolve

• Freemium
• Subscription-Based