Pinterest vs Zendesk

Pinterest

Description: Pinterest is a visual discovery engine for finding ideas like recipes, home and style inspiration, and more. It allows users to save images and videos to their own boards and share ideas with others.

Type: software

Pricing: Free

Zendesk

Description: Zendesk is a customer service software company that provides products to manage customer support interactions. Its flagship product, Zendesk Support, is a help desk ticketing system that allows companies to track, respond to, and resolve customer support tickets.

Type: software

Pricing: Paid

Pinterest Features

• Visual discovery engine
• Save images and videos to boards
• Share and discover ideas
• Browse pins by category
• Follow other users and brands
• Shoppable pins
• Save recipes, home decor ideas, fashion and more

Zendesk Features

• Ticketing system to manage customer support requests
• Knowledge base to provide self-service support
• Community forums for customers to interact
• Reporting and analytics
• Multi-channel support (email, social media, chat, etc)
• Automation and macros
• SLA and priority management
• Customizable workflows

Pinterest

• Free

Zendesk

• Paid