Struggling to choose between Positively Free NPS and Delighted? Both products offer unique advantages, making it a tough decision.
Positively Free NPS is a Business & Commerce solution with tags like opensource, net-promoter-score, nps, customer-loyalty, customer-feedback.
It boasts features such as Open-source Net Promoter Score software, Gather customer feedback via email surveys, Data analysis tools to measure customer loyalty and pros including Free and open-source, Customizable survey templates, Detailed customer feedback analytics.
On the other hand, Delighted is a Business & Commerce product tagged with surveys, customer-satisfaction, net-promoter-score, feedback, analytics.
Its standout features include Send NPS surveys via email & SMS, Real-time dashboard to view NPS scores, Automated workflows based on NPS responses, Integration with CRM & support tools, Segment customers & analyze NPS trends, Custom branding & survey personalization, API access to survey data & insights, and it shines with pros like Simple and intuitive interface, Powerful segmentation and targeting, Automated follow-up on detractors, Easy to integrate with other tools, Great customer support, Affordable pricing.
To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.
Positively Free NPS is an open-source Net Promoter Score software designed for gathering customer feedback. It allows sending NPS surveys via email and features data analysis tools to measure customer loyalty.
Delighted is a customer experience and net promoter score (NPS) software. It allows businesses to send surveys via email and SMS to get feedback from customers. Delighted then analyzes the survey responses and provides insights into customer satisfaction levels across various segments.