PrettyMay Call Center for Skype vs Skype Auto Recorder

Struggling to choose between PrettyMay Call Center for Skype and Skype Auto Recorder? Both products offer unique advantages, making it a tough decision.

PrettyMay Call Center for Skype is a Business & Commerce solution with tags like call-center, customer-service, call-routing, call-monitoring, skype-integration.

It boasts features such as Intelligent call distribution, Skills-based routing, Call monitoring, Call recording, Real-time analytics, CRM integration, Chat support, Voicemail, IVR menus, Call queues and pros including Easy to set up and use, Affordable pricing, Native Skype integration, Good for small teams, Good call management features.

On the other hand, Skype Auto Recorder is a Social & Communications product tagged with skype, call-recording, video-recording, audio-recording.

Its standout features include Automatically records Skype calls and conversations, Records both audio and video, Integrates directly with Skype, Detects when calls start and stop, Free and open source, and it shines with pros like Easy to setup and use, Reliable call recording, Good quality audio and video recording, Completely free with no limits, Open source allows customization.

Feature	PrettyMay Call Center for Skype	Skype Auto Recorder
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Social & Communications

Product Overview

PrettyMay Call Center for Skype

Description: PrettyMay Call Center is a customer service software designed for Skype. It enables businesses to easily set up a call center within Skype to receive and manage a high volume of customer calls. Key features include intelligent call distribution, skills-based routing, call monitoring and recording.

Skype Auto Recorder

Description: Skype Auto Recorder is a free software that allows you to automatically record Skype calls and conversations. It works by integrating with Skype and detecting when calls start, allowing you to capture both video and audio.

Key Features Comparison

PrettyMay Call Center for Skype Features

• Intelligent call distribution
• Skills-based routing
• Call monitoring
• Call recording
• Real-time analytics
• CRM integration
• Chat support
• Voicemail
• IVR menus
• Call queues

Skype Auto Recorder Features

• Automatically records Skype calls and conversations
• Records both audio and video
• Integrates directly with Skype
• Detects when calls start and stop
• Free and open source

Pros & Cons Analysis

PrettyMay Call Center for Skype

Pros

• Easy to set up and use
• Affordable pricing
• Native Skype integration
• Good for small teams
• Good call management features

Cons

• Limited to Skype only, no telephony integration
• Basic reporting
• No mobile app
• No outbound calling features

Skype Auto Recorder

Pros

• Easy to setup and use
• Reliable call recording
• Good quality audio and video recording
• Completely free with no limits
• Open source allows customization

Cons

• Video recording requires more disk space
• May impact Skype performance if low system resources
• Requires manual start/stop if call detection fails
• Lacks advanced features of paid alternatives

Pricing Comparison

PrettyMay Call Center for Skype

• Subscription-Based

Skype Auto Recorder

• Free
• Open Source