PrettyMay Call Center for Skype vs Skype Auto Recorder

Struggling to choose between PrettyMay Call Center for Skype and Skype Auto Recorder? Both products offer unique advantages, making it a tough decision.

PrettyMay Call Center for Skype is a Business & Commerce solution with tags like call-center, customer-service, call-routing, call-monitoring, skype-integration.

It boasts features such as Intelligent call distribution, Skills-based routing, Call monitoring, Call recording, Real-time analytics, CRM integration, Chat support, Voicemail, IVR menus, Call queues and pros including Easy to set up and use, Affordable pricing, Native Skype integration, Good for small teams, Good call management features.

On the other hand, Skype Auto Recorder is a Social & Communications product tagged with skype, call-recording, video-recording, audio-recording.

Its standout features include Automatically records Skype calls and conversations, Records both audio and video, Integrates directly with Skype, Detects when calls start and stop, Free and open source, and it shines with pros like Easy to setup and use, Reliable call recording, Good quality audio and video recording, Completely free with no limits, Open source allows customization.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

PrettyMay Call Center for Skype

PrettyMay Call Center for Skype

PrettyMay Call Center is a customer service software designed for Skype. It enables businesses to easily set up a call center within Skype to receive and manage a high volume of customer calls. Key features include intelligent call distribution, skills-based routing, call monitoring and recording.

Categories:
Business & Commerce Call Center Software
call-center customer-service call-routing call-monitoring skype-integration

PrettyMay Call Center for Skype Features

  1. Intelligent call distribution
  2. Skills-based routing
  3. Call monitoring
  4. Call recording
  5. Real-time analytics
  6. CRM integration
  7. Chat support
  8. Voicemail
  9. IVR menus
  10. Call queues

Pricing

  • Subscription-Based

Pros

Easy to set up and use

Affordable pricing

Native Skype integration

Good for small teams

Good call management features

Cons

Limited to Skype only, no telephony integration

Basic reporting

No mobile app

No outbound calling features

Skype Auto Recorder

Skype Auto Recorder

Skype Auto Recorder is a free software that allows you to automatically record Skype calls and conversations. It works by integrating with Skype and detecting when calls start, allowing you to capture both video and audio.

Categories:
Social & Communications Video Conferencing
skype call-recording video-recording audio-recording

Skype Auto Recorder Features

  1. Automatically records Skype calls and conversations
  2. Records both audio and video
  3. Integrates directly with Skype
  4. Detects when calls start and stop
  5. Free and open source

Pricing

  • Free
  • Open Source

Pros

Easy to setup and use

Reliable call recording

Good quality audio and video recording

Completely free with no limits

Open source allows customization

Cons

Video recording requires more disk space

May impact Skype performance if low system resources

Requires manual start/stop if call detection fails

Lacks advanced features of paid alternatives