ProProfs Chat vs Comm100 Live Chat

Struggling to choose between ProProfs Chat and Comm100 Live Chat? Both products offer unique advantages, making it a tough decision.

ProProfs Chat is a Social & Communications solution with tags like live-chat, realtime-messaging, customer-support.

It boasts features such as Unlimited agents, Canned responses, Chatbots, Visitor monitoring, Integration with popular software and pros including Easy to use interface, Customizable design, Real-time analytics, Omnichannel support.

On the other hand, Comm100 Live Chat is a Social & Communications product tagged with live-chat, customer-service, help-desk, email-management, realtime-communication.

Its standout features include Real-time live chat, Chatbot automation, Visitor monitoring, Chat transfer, Chat surveys, Chat templates, Customizable chat widget, Agent collaboration, Reporting and analytics, and it shines with pros like Easy to use interface, Comprehensive features, Good value for money, Great customer support, Highly customizable.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

ProProfs Chat

ProProfs Chat

ProProfs Chat is a customizable live chat software that allows businesses to communicate with website visitors in real-time. It provides features like unlimited agents, canned responses, chatbots, visitor monitoring, and integration with popular software.

Categories:
live-chat realtime-messaging customer-support

ProProfs Chat Features

  1. Unlimited agents
  2. Canned responses
  3. Chatbots
  4. Visitor monitoring
  5. Integration with popular software

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to use interface

Customizable design

Real-time analytics

Omnichannel support

Cons

Limited third-party integrations

No video/voice calling

Lack of advanced reporting


Comm100 Live Chat

Comm100 Live Chat

Comm100 Live Chat is a customer service software that provides live chat, email management, and help desk features for companies to communicate with customers in real-time. It's an easy-to-use and customizable solution for small businesses.

Categories:
live-chat customer-service help-desk email-management realtime-communication

Comm100 Live Chat Features

  1. Real-time live chat
  2. Chatbot automation
  3. Visitor monitoring
  4. Chat transfer
  5. Chat surveys
  6. Chat templates
  7. Customizable chat widget
  8. Agent collaboration
  9. Reporting and analytics

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to use interface

Comprehensive features

Good value for money

Great customer support

Highly customizable

Cons

Can be pricey for larger teams

Some limitations in free plan

Integration with other software can be tricky