ProProfs Chat vs LiveChat Starter Kit

Struggling to choose between ProProfs Chat and LiveChat Starter Kit? Both products offer unique advantages, making it a tough decision.

ProProfs Chat is a Social & Communications solution with tags like live-chat, realtime-messaging, customer-support.

It boasts features such as Unlimited agents, Canned responses, Chatbots, Visitor monitoring, Integration with popular software and pros including Easy to use interface, Customizable design, Real-time analytics, Omnichannel support.

On the other hand, LiveChat Starter Kit is a Social & Communications product tagged with chat, live-chat, customer-service, sales.

Its standout features include Unlimited agents, Unlimited chats, Visitor info gathering, Real-time analytics, Canned responses, Mobile app, Desktop app, Chat transfer, Email notifications, and it shines with pros like Easy to set up and use, Affordable pricing, Good features for the price, Mobile app included, Good customer support.

Feature	ProProfs Chat	LiveChat Starter Kit
Overall Score	N/A	N/A
Primary Category	Social & Communications	Social & Communications

Product Overview

ProProfs Chat

Description: ProProfs Chat is a customizable live chat software that allows businesses to communicate with website visitors in real-time. It provides features like unlimited agents, canned responses, chatbots, visitor monitoring, and integration with popular software.

LiveChat Starter Kit

Description: LiveChat Starter Kit is an easy-to-use live chat software for small businesses. It allows you to chat with website visitors in real-time, gather customer data, and improve sales conversions.

Key Features Comparison

ProProfs Chat Features

• Unlimited agents
• Canned responses
• Chatbots
• Visitor monitoring
• Integration with popular software

LiveChat Starter Kit Features

• Unlimited agents
• Unlimited chats
• Visitor info gathering
• Real-time analytics
• Canned responses
• Mobile app
• Desktop app
• Chat transfer
• Email notifications

Pros & Cons Analysis

ProProfs Chat

Pros

• Easy to use interface
• Customizable design
• Real-time analytics
• Omnichannel support

Cons

• Limited third-party integrations
• No video/voice calling
• Lack of advanced reporting

LiveChat Starter Kit

Pros

• Easy to set up and use
• Affordable pricing
• Good features for the price
• Mobile app included
• Good customer support

Cons

• Limited customization
• No CRM integrations
• Lacks some advanced features of competitors
• Mobile app could be better

Pricing Comparison

ProProfs Chat

• Freemium
• Subscription-Based

LiveChat Starter Kit

• Freemium