Provide Support Live Chat vs JivoChat

Struggling to choose between Provide Support Live Chat and JivoChat? Both products offer unique advantages, making it a tough decision.

Provide Support Live Chat is a Online Services solution with tags like live-chat, help-desk, customer-support, realtime-analytics, crm-integration.

It boasts features such as Real-time chat, Canned responses, Chat transfer, Visitor tracking, Real-time analytics, Integrations, Customizable widgets and pros including Easy to use interface, Mobile support, Multiple chat agents, Customizable chat box, Real-time visitor analytics, Integrates with popular tools, Affordable pricing.

On the other hand, JivoChat is a Social & Communications product tagged with live-chat, chatbots, realtime, visitor-monitoring.

Its standout features include Real-time visitor monitoring, Chatbots, Emoji support, File sharing, Team inbox, Customizable chat widget, Visitor profiles, Canned responses, Mobile apps, Integrations, and it shines with pros like Easy to use interface, Comprehensive features, Good value for money, Great customer support, Customizable and flexible.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Provide Support Live Chat

Provide Support Live Chat

Provide Support Live Chat is a live chat and help desk software that allows companies to communicate with website visitors in real-time. It offers features like canned responses, chat transfer, real-time analytics, and integrations with popular CRM and help desk tools.

Categories:
live-chat help-desk customer-support realtime-analytics crm-integration

Provide Support Live Chat Features

  1. Real-time chat
  2. Canned responses
  3. Chat transfer
  4. Visitor tracking
  5. Real-time analytics
  6. Integrations
  7. Customizable widgets

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to use interface

Mobile support

Multiple chat agents

Customizable chat box

Real-time visitor analytics

Integrates with popular tools

Affordable pricing

Cons

Limited features in free plan

No phone support

Can be slow with high traffic


JivoChat

JivoChat

JivoChat is a live chat software that allows websites to communicate with visitors in real-time. It has features like real-time visitor monitoring, chatbots, emoji support, file sharing, and more.

Categories:
live-chat chatbots realtime visitor-monitoring

JivoChat Features

  1. Real-time visitor monitoring
  2. Chatbots
  3. Emoji support
  4. File sharing
  5. Team inbox
  6. Customizable chat widget
  7. Visitor profiles
  8. Canned responses
  9. Mobile apps
  10. Integrations

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to use interface

Comprehensive features

Good value for money

Great customer support

Customizable and flexible

Cons

Can be pricey for larger teams

Mobile app lacks some desktop features

Third-party integrations can be limited